Fitness Coach

Planet Fitness; Windsor; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Same-day pay

Paid time off

Promotional opportunities

Free PF Black Card Membership

Guest passes

Job summary

Planet Fitness Windsor is seeking energetic Fitness Coaches passionate about health and fitness to join our team. You will support members on their fitness journey and help create a welcoming, judgment-free environment.

Key requirements include strong communication, reliability, basic computer skills, and flexibility to work nights, weekends, and holidays. We offer same-day pay, PTO, promotional opportunities, and a Free PF Black Card Membership.

Qualifications

• Service-oriented and able to resolve member concerns.
• Basic computer proficiency.
• Upbeat attitude.
• Punctuality and reliability.
• Flexible schedule including nights, weekends, and holidays.
• Initiative and strong communication skills.

Responsibilities

• Encourage all members and guests along their fitness journey within the club.
• Advocate for the Planet Fitness Mobile App with all members, guests, and prospective members.
• Maintain a positive Net Promoter Score (NPS).
• Use and understand our exercise equipment and demonstrate its use to members.
• Communicate with our members and TMs in person, by phone, and in writing.
• Follow verbal and written communication scripts for member services.
• Operate check-ins, billing, new joins, and POS on devices.
• Certify in CPR and AED training; perform CPR if required.
• Comply with safety and sanitization guidelines.
• Other duties assigned.

Skills

Service-oriented

Basic computer proficiency

Upbeat attitude

Punctuality and reliability

Initiative and strong communication

Education

High School Diploma or Equivalent

Job description

Planet Fitness is looking for energetic, enthusiastic Fitness Coaches who are passionate about health & fitness to join our amazing team.

Our Fitness Coaches enjoy:

• Same-day pay
• Paid time off
• Promotional opportunities
• A Free PF Black Card Membership
• Go to any gym and bring a guest for free
• Includes amenities such as free tanning, hydromassage & total body enhancement
• Free CPR & trainer certifications
• Retirement savings program with a 4% company match
• Volunteer opportunities in your local community
• A fun, judgement-free environment

Our Mission: We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone®. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest-growing fitness centers in North America. Our environment is engaging, positive, and fun.

Responsibilities

• Encourage all members and guests along their fitness journey within the club.
• Advocate for the Planet Fitness Mobile App with all members, guests, and prospective members.
• Maintain a positive Net Promoter Score (NPS)
• Use and understand our exercise equipment and be able to demonstrate its use to members.
• Communicate with our members and TMs in person, by phone, and in writing.
• Follow verbal communication. This includes communication from members, TMs, and supervisors.
• Follow written communication. This includes prepared scripts for multiple member services, such as info calls, tours, cancellations, and rate reviews.
• Use different types of technology to service members:
• Computer/iPad: Check-ins, billing, new joins, points of sale
• Smartphone: Planet Fitness Mobile App
• Certify in both CPR and AED training.
• Perform CPR and use the AED machine.
• Comply with all safety and sanitization guidelines.
• Other duties assigned.

What we are looking for:

• Service-oriented and able to resolve member concerns.
• Basic computer proficiency.
• Upbeat attitude.
• Punctuality and reliability are a must.
• Minimum High School Diploma or Equivalent
• Initiative and strong communication skills.
• Ability to work a flexible schedule, which may include nights, weekends, and holidays.

Physical Requirements

• Stand and walk for long periods of time.
• Talk and hear.
• Use of hands and fingers to handle or feel.
• Repetitively reach with arms and hands, climb, balance, stoop, kneel, crouch, crawl, bend, and twist.
• The TM must frequently lift, push, and pull up to 50 pounds and occasionally lift, push, and pull objects up to 75 pounds.

EEO Statement

Impact Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement, and all other employment practices.