Fit4Less Host - London Oakridge

GoodLife Fitness; London; On-site; CAD 8,700 - 11,000; Full time

Benefits offered by this job

Free Fitness membership

Opportunities for advancement

Fun and energetic atmosphere

Job summary

Fit4Less is seeking a Host to deliver friendly member services, assist with memberships and keep the club clean to our brand standards. You will perform daily cleaning and maintenance tasks ensuring a safe and welcoming environment for members, associates and guests.

You will greet members, explain memberships and access options, promote Black Card perks, and support a courteous, energetic team culture. This is a minimum-wage role with room for advancement.

Qualifications

• High School diploma or working toward completion.
• 1 year teamwork or volunteer experience.
• Verbal and written communication skills.
• WHMIS, First Aid, CPR-A & AED certifications.
• Stays calm under pressure and demonstrates reliability.
• Willingness to promote memberships and assist guests.

Responsibilities

• Perform cleanliness tasks to standard and assist on the floor.
• Provide friendly customer interaction during tasks on the workout floor.
• Assist with memberships, amenities and processes.
• Promote Black Card memberships and options.
• Complete daily/weekly/monthly tasks and trainings.
• Report deficiencies using standard guidelines to engage action.

Skills

Verbal communication

Written communication

Teamwork experience

Customer service

Calm under pressure

Education

High School diploma or pursuing

Job description

FIT4LE** SS **HOST

Who is a Host?

The Host provides friendly customer and membership services and completes daily cleaning and minormaintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.

Job Summary:

Performs and completes cleanliness tasks and duties to ensure safety foreveryone in the club to deliver consistent cleanliness for members,associates and prospective members.:

• Cleans and tidies to the cleanliness standards and expectations as outlined
• in cleaning and inspection guidelines.
• Provides friendly customer interaction when cleanliness tasks are beingcompleted on the workout floor.
• Contributes to the everybody cleans mindset.
• Completes and reads daily, weekly and monthly cleanliness tasks,communications and training to achieve standard expectations.
• Informs and reports deficiencies using standard guideline expectations toengage appropriate actions, individuals and resolutions.

Provides friendly customer service that follow Fit4Less guidelines, processesand procedures to deliver consistent service to members and prospectivemembers.:

• Welcomes everybody warmly in the club with hi, bye and thank you.
• Helps and educates members and guests with memberships, amenities,automation and processes.
• Promotes black card amenities and memberships.
• Contributes to a courteous and friendly workplace environment to meetFit4Less’ brand and required expectations.
• Completes tasks and responsibilities by the set timelines.
• Completes and reads daily, weekly and monthly tasks, communicationsand training to standard expectations.
• Informs and works with the manager for progress relating to customerservice and escalation support.
• Addresses, informs and reports incidents of concern using the standardprocess expectations.

Sells and suggests memberships and provides assistance for membershipmanagement to support Fit4Less purpose.

Assists and provides appropriate access to and within the club to educate onautomated and virtual options and the processes to allow a member toexperience an automated way to utilize the club and their membership.

Our Ideal Fit4Less Candidate:

• High School diploma, or working toward completion.
• 1 year teamwork and/or volunteer experience
• Verbal communication skills
• Written communication skills
• WHMIS
• First Aid, CPR-A & AED Certification
• Puts a lot of effort into their activities.
• Remains calm under pressure and can handle stress.
• Is dedicated to meeting the expectations andrequirements of both internal and external customers.
• Values time and uses their time effectively andefficiently.

Working with Fit4Less Gives You:

• Opportunities for advancement
• Free Fitness membership
• Fun and energetic atmosphere to come to every day!

Compensation:

The selected candidate will be paid minimum wage. The expected annual total compensation is $9,700 determined by the expected total number of scheduled hours per year.

This job posting is for an existing vacancy.

Diversity and Inclusion

At Fit4Less, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Associates should only apply to positions on the Jobs Hub in Workday. All job offersandrequests for banking information or SIN should be completed only through, and when logged into Workday. We will never send or ask any Associate or Candidate to send this information via email, phone or text.