Fit4Less Host - London Huron Heights

Fit4less; London; On-site; CAD 17,100 - 20,900; Part time

Benefits offered by this job

Free Fitness membership

Job summary

Fit4Less London, Ontario, seeks a friendly Host to maintain cleanliness standards and deliver member services. You will interact with members on the workout floor, complete routine cleaning tasks, and support club operations to ensure a safe, welcoming environment.

Qualifications include a high school diploma with WHMIS and First Aid/CPR‑A & AED certifications. The role offers a minimum-wage compensation and opportunities for advancement.

Qualifications

• High School diploma or working toward completion.
• WHMIS certification is required.
• First Aid, CPR‑A & AED certification preferred.
• Strong verbal and written communication skills.
• Ability to work well in a team and manage stress.
• Commitment to friendly customer service and club cleanliness.

Responsibilities

• Cleans and tidies to cleanliness standards per guidelines.
• Provides friendly customer interaction on the workout floor.
• Completes daily, weekly, and monthly cleanliness tasks and training.
• Reports deficiencies using standard processes to engage actions.
• Offers membership information and promotes Fit4Less amenities.
• Welcomes members warmly and assists with access to automated options.

Education

High School diploma

WHMIS

First Aid CPR‑A & AED

Verbal communication

Written communication

Teamwork

Stress management

Customer service mindset

Job description

FIT4LESS HOST

Provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.

Job Summary

Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates and prospective members.

Responsibilities

• Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
• Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
• Contributes to the everybody cleans mindset.
• Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations.
• Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals and resolutions.
• Provides friendly customer service that follows Fit4Less guidelines, processes and procedures to deliver consistent service to members and prospective members.
• Welcomes everybody warmly in the club with hi, bye and thank you.
• Helps and educates members and guests with memberships, amenities, automation and processes.
• Promotes black card amenities and memberships.
• Completes tasks and responsibilities by the set timelines.
• Works with the manager for progress relating to customer service and escalation support.
• Addresses, informs and reports incidents of concern using the standard process expectations.
• Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose.
• Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.

Qualifications

• High School diploma, or working toward completion.
• 1 year teamwork and/or volunteer experience.
• Verbal communication skills.
• Written communication skills.
• WHMIS.
• First Aid, CPR‑A & AED Certification.
• Puts a lot of effort into their activities.
• Remains calm under pressure and can handle stress.
• Is dedicated to meeting the expectations and requirements of both internal and external customers.
• Values time and uses their time effectively and efficiently.

Benefits & Compensation

Opportunities for advancement.
Free Fitness membership.
Fun and energetic atmosphere to come to every day.
Compensation: The selected candidate will be paid minimum wage. The expected annual total compensation is $19,000 determined by the expected total number of scheduled hours per year.

Diversity and Inclusion

At Fit4Less, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable.