Fit4Less Host - Edmonton Millwoods Town Centre

GoodLife Fitness; Edmonton; Hybrid; CAD 5,800 - 7,000; Full time

Benefits offered by this job

Free Fitness membership

Opportunities for advancement

Fun and energetic atmosphere

Job summary

GoodLife Fitness is seeking a FIT4LESS Host in Canada to deliver friendly customer and membership services and maintain a clean, safe club environment. You will assist members with memberships, educate on automated and virtual options, and report issues to management.

The ideal candidate has a high school diploma, 1 year of teamwork or volunteer experience, strong verbal and written communication, and WHMIS/First Aid/CPR-A & AED certifications.

Qualifications

• High School diploma or working toward completion.
• 1 year teamwork and/or volunteer experience.
• Verbal and written communication skills.
• WHMIS, First Aid, CPR-A & AED Certification.

Responsibilities

• Perform and complete cleanliness tasks to meet safety and brand standards.
• Provide friendly customer service to members and guests on the floor.
• Promote memberships and assist with membership management.
• Educate on automated and virtual options and processes for using the club.
• Report incidents and deficiencies per standard guidelines to involve appropriate actions.
• Collaborate with management to communicate progress and escalation needs.

Skills

Verbal communication

Written communication

Teamwork

Customer service

Calm under pressure

Education

High School diploma

Job description

# **FIT4LE****SS****HOST**The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less' friendly, clean, and automated brand.**Job Summary:**Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates and prospective members.:* Cleans and tidies to the cleanliness standards and expectations as outlined* in cleaning and inspection guidelines.* Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.* Contributes to the everybody cleans mindset.* Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations.* Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals and resolutions.Provides friendly customer service that follow Fit4Less guidelines, processes and procedures to deliver consistent service to members and prospective members.:* Welcomes everybody warmly in the club with hi, bye and thank you.* Helps and educates members and guests with memberships, amenities, automation and processes.* Promotes black card amenities and memberships.* Contributes to a courteous and friendly workplace environment to meet Fit4Less' brand and required expectations.* Completes tasks and responsibilities by the set timelines.* Completes and reads daily, weekly and monthly tasks, communications and training to standard expectations.* Informs and works with the manager for progress relating to customer service and escalation support.* Addresses, informs and reports incidents of concern using the standard process expectations.Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose.Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.**Our Ideal Fit4Less Candidate:*** High School diploma, or working toward completion.* 1 year teamwork and/or volunteer experience* Verbal communication skills* Written communication skills* WHMIS* First Aid, CPR-A & AED Certification* Puts a lot of effort into their activities.* Remains calm under pressure and can handle stress.* Is dedicated to meeting the expectations and requirements of both internal and external customers.* Values time and uses their time effectively and efficiently.**Working with Fit4Less Gives You:*** Opportunities for advancement* Free Fitness membership* Fun and energetic atmosphere to come to every day!**Compensation:**The selected candidate will be paid minimum wage. The expected annual total compensation is $6,400 determined by the expected total number of scheduled hours per year.This job posting is for an existing vacancy.### **Diversity and Inclusion**#At Fit4Less, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.**Help Protect Yourself Against Recruitment Fraud**Many companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites.Protect yourself:To help protect against potential hiring scams, please be aware that Fit4Less positions are posted to jobs.goodlifefitness.com and must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN will **never** be sent or requested via email, phone, or text message; Please verify that the person you are communicating with has a @fit4less.ca email address.If you currently work for us, Associates should only apply to positions on the *Jobs Hub* in Workday. All job offers and requests for banking information or SIN should be completed only through, and when logged into Workday. We will **never** send or ask any Associate or Candidate to send this information via email, phone or text.Please verify that the person you are communicating with has a @fit4less.ca email address.A career that will inspire you to bring out your bestDevelop an impactful and rewarding career at GoodLife by bringing your passion for fitness coupled with your desire to make a difference in people's lives! A career where you also have growth potential, competitive pay and a flexible work schedule.We are pleased to invite you to join us as we proudly continue toward our purpose to give everyone in Canada the opportunity to live a fit and healthy good life.Work with a team of movers and shakers that promote a healthy and well-balanced lifestyle. Motivate others and surround yourself with people who will push you to be your best every day. GYMVMT and HER GYMVMT clubs are always hiring for various positions that may be your next calling.Our VisionAll kids and youth with autism and intellectual disabilities experience the joys and benefits of being active.The Part We PlayGoodLife Kids Foundation enables and supports kids and youth with autism and intellectual disabilities through physical activity and fitness.canfitpro is the largest provider of education in the Canadian fitness industry. Founded in 1993, canfitpro delivers accessible, quality education, certifications, conferences, trade shows, and membership services. canfitpro's over 24,000 members include some of the world's best fitness professionals, health club operators, industry suppliers, and fitness consumers.