Fire and Flood Lead Technician

Paul Davis; City of Langley; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading restoration company in Canada is seeking a Mitigation Lead Tech. The role involves stabilizing properties after damage, leading and coaching the mitigation team, and ensuring extraordinary customer service. Candidates should have a valid driver's license, be able to lift 75 LBS, and be dedicated to continuous learning. This position offers competitive pay, a flexible schedule, and various benefits including health insurance and performance bonuses.

Benefits

Paid training

Health, dental, and vision insurance

Bonus program for performance

Great culture and team dynamic

Flex schedule

Qualifications

• Valid driver's license with a clean record.
• Ability to work nights/weekends and overtime, if needed.
• Desire to continually learn new things.

Responsibilities

• Stabilize the property after damage.
• Lead and coach the mitigation team.
• Take moisture readings and manage equipment.

Skills

Customer service dedication

Positive attitude

Ability to lift 75 LBS

Effective communication

Job description

What does a Mitigation Lead Tech with Paul Davis do?

• Have fun and be part of a growing team
• Serve others within your community in their time of need
• Work hard and take pride in completing projects
• Excellent at working on their own
• Be empathetic and show a sense of urgency while communicating through modern technology
• Stabilize the property
• Take moisture readings, place equipment, manipulate contents…whatever it takes to get the home or business on its way to being stable
• Lead and coach our mitigation team

Why Join The Team?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University.

Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision: To provide extraordinary care while serving people in their time of need.

Why The Team Needs You?

Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world‑class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others.

Team Compensation and Benefits

• Leadership Development – our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
• Monthly cross‑training opportunities to advance your career
• Flex schedule – at Paul Davis we are committed to our team and their well‑being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time
• Paid training
• Health, dental and vision insurance
• Bonus program for performance
• Referral program
• Great culture and team dynamic
• Mostly piece work with a scope and a price for the work

Team Qualifications (Requirements)

• Desire to join a world‑class team and contribute a positive attitude
• Dedication to customer service and great with people
• Valid driver's license with a clean record
• Have the ability to work nights/weekends and overtime, if needed
• Ability to lift 75 LBS frequently
• Desire to continually learn new things

Compensation: $25.00 – $35.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Our Mission

How many years of Customer Service experience do you have? *

Which of our values do you align with the most? *

Do you have your own vehicle? *

This position calls for availability 24/7 on rotation for emergency calls. Are you okay with that? *

Do you have a clean criminal record? *

Are you certified to handle mould remediation? *

Are you certified to handle asbestos remediation? *

Some Potential Benefits May Include

Because Paul Davis is a franchise organization, benefits vary based on franchisee.

Opportunity for Overtime

Paid Time Off

Opportunity for Advancement

Great Company Culture

In my job, I find stability, flexibility, personal development, and fulfillment. I have recommended Paul Davis as a place to work and will continue. Because the nature of our business is helping people, I find a trend of people who care a lot about their work, both at a franchise level and the corporate level.