Fintech Retail Associate: Onboarding & Ops (Part-Time)

moomoo; Toronto; On-site; CAD 40,000 - 60,000; Part time

Job summary

A leading fintech company in Toronto is seeking a Part Time Retail Store Associate to deliver exceptional customer service and support store operations. This role involves onboarding clients, ensuring smooth store operations, and collaborating with internal teams. Ideal candidates will have experience in customer service or financial advisory, possess strong communication skills, and be tech-savvy. Join a dynamic team committed to redefining investing in Canada.

Benefits

Opportunities for professional growth

Work in a rapidly growing fintech company

Qualifications

• 2–3 years of experience in customer service, financial advisory, or retail investment services.
• Knowledge of financial markets, brokerage platforms, and investment products.
• Strong interpersonal and communication skills, both verbal and written.

Responsibilities

• Support walk-in clients with account opening and platform setup.
• Provide guidance on the Moomoo app features and basic investment tools.
• Assist with documentation, compliance checks, and backend onboarding processes.

Skills

Customer service

Communication skills

Financial markets knowledge

Detail-oriented

Tech-savvy

Education

2–3 years of experience in customer service or financial advisory

Job description

A leading fintech company in Toronto is seeking a Part Time Retail Store Associate to deliver exceptional customer service and support store operations. This role involves onboarding clients, ensuring smooth store operations, and collaborating with internal teams. Ideal candidates will have experience in customer service or financial advisory, possess strong communication skills, and be tech-savvy. Join a dynamic team committed to redefining investing in Canada.