Financial Services Rep: Grow Credit & Help Customers

goeasy; Township of Langley; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading consumer lending company in Canada is seeking a Financial Service Representative to build strong customer relationships and provide tailored financial solutions. The ideal candidate has experience in a customer-facing role and excels in communication and negotiation. Responsibilities include managing accounts and driving sales in a fast-paced environment. Additional perks include employee discounts, a customizable benefits package, and a supportive workplace culture focused on diversity and inclusion.

Benefits

Employee discounts

24/7 healthcare access

Customizable benefits package

Paid birthday off

Internal development training

Qualifications

• Excellent communicator who is people and results-oriented.
• Experience in a customer-facing environment.
• Able to pass background checks.

Responsibilities

• Build strong relationships with customers in-person and via phone/email.
• Demonstrate compassion and empathy in customer interactions.
• Manage collections activities for past-due accounts.
• Capitalize on financial cross-sales and add-on products.

Skills

Excellent communication skills

Customer service experience

Objection handling skills

Negotiation skills

Financial motivation

Job description

A leading consumer lending company in Canada is seeking a Financial Service Representative to build strong customer relationships and provide tailored financial solutions. The ideal candidate has experience in a customer-facing role and excels in communication and negotiation. Responsibilities include managing accounts and driving sales in a fast-paced environment. Additional perks include employee discounts, a customizable benefits package, and a supportive workplace culture focused on diversity and inclusion.