Financial Services Product Owner

The Personal Insurance Company; Aurora; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks vacation

Defined benefit pension

Group insurance including telemedicine

Telework equipment reimbursement

Job summary

Desjardins in Canada seeks a Financial Services Product Owner to drive growth and enhance the customer journey across the Desjardins Agent Network (DAN). You will partner with business leaders to translate growth objectives into actionable plans and ensure successful execution.

This role requires seven years of relevant experience, advanced project management and strategy skills, and a collaborative mindset to align operations and manufacturers.

Qualifications

• Bachelor's degree or higher in a related field.
• At least seven years of relevant experience.
• Advanced experience in project management and strategy development.
• Advanced experience collaborating with multi-sector leaders.
• Intermediate knowledge of Financial Services product offerings.
• Action oriented, business insight, collaboration and communication skills.

Responsibilities

• Define Growth-Focused Strategy: develop and maintain a roadmap aligned with goals and revenue growth.
• Prioritize Business Value: translate objectives into tactics and manage a backlog for growth.
• Collaborate Across Functions: liaise with DAN operations and manufacturers to improve customer experience.
• Analyze Market & Performance Data: use trends and feedback to inform decisions and growth levers.
• Measure Impact: set KPIs tied to growth, monitor ROI and identify differentiators.
• Relationship Management: gather agent feedback and translate into actionable solutions.

Skills

Project management

Strategy development

Cross-functional collaboration

Financial services knowledge

Communication skills

Education

Bachelor's degree in a related field

Job description

We are seeking a Financial Services Product Owner to lead initiatives that drive sustainable growth and deliver exceptional value to our customers within the Desjardins Agent Network (DAN). This role is critical in shaping strategies that expand market share, optimize customer journeys, and maintain a competitive advantage. You will partner with business leaders to translate growth objectives into actionable plans and ensure successful execution across the organization. More specifically, you will be required to:

Responsibilities

• Define Growth-Focused Strategy: Develop and maintain a clear roadmap that aligns with organizational goals and supports revenue and market expansion.
• Prioritize Business Value: Translate strategic objectives into actionable tactics and maintain a backlog that maximizes growth opportunities.
• Collaborate Across Functions: Liaise with both operations in DAN and various manufactures ensuring solutions that enhance customer experience and drive adoption.
• Analyze Market & Performance Data: Use insights from market trends, competitive analysis, and customer feedback to inform strategic decisions and identify growth levers.
• Measure Impact: Establish KPIs tied to growth objectives and monitor performance to ensure ROI. Identify opportunities to enhance offerings and create differentiators in the financial services marketplace. Forecast and align annual benchmark growth targets with senior leadership.
• Relationship Management between DAN Agents and operations by gathering, analyzing, and prioritizing agent feedback; ensure alignment with the "voice of the agent" to translate insights into actionable solutions that enhance processes, tools, and overall agent experience.

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field
• A minimum of seven years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Advanced experience in project management and strategy development
• Advanced experience collaborating with multi-sector leaders
• Intermediate knowledge of Financial Services product offerings
• Action oriented, Business insight, Collaborates, Communicates effectively, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset

Equity, Diversity, Inclusion and Accessibility At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.

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