Financial Services Agent, Operations

Desjardins; Sainte-Marie; On-site; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks of flexible vacation starting

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and telework‑y

Benefits apply based on eligibility

Job summary

Desjardins in Sainte‑Marie, Canada, is seeking a finance support specialist to prepare documentation for member and client meetings, update financial statements and profiles, and perform profitability analyses. You will enter data, handle transactions, and support account managers with sales opportunities.

French fluency and knowledge of loans are required. The role includes processing and filing of documents, ensuring accuracy, deadlines, and compliance, with a competitive salary and benefits

Qualifications

• Must be fluent in French and able to document financial information clearly.
• Experience entering data into financial systems and maintaining accurate records.
• Capability to compile financial statements for members and clients.
• Knowledge of loan and guarantee contracts and related processes.
• Understanding of compliance requirements for financial products and services.

Responsibilities

• Prepare documentation for member and client meetings and update financial statements and profiles.
• Record activity and transactions including payouts, renewals, financing offers and contract changes.
• Finalize documents after meetings and note follow-ups and updates in files.
• Monitor lines of credit and perform preliminary analyses for coverages.
• Process files and reports, file management, purging and archiving per policy.
• Contact members and clients to obtain missing documents or signatures.
• Ensure files meet deadlines and quality standards; adhere to security policies.

Skills

French language

Enter financial data

Financial statement preparation

Loan and guarantee contracts

Compliance awareness

Education

Attestation of Collegial Studies

Job description

Required

• Prepare documentation for member and client meetings, including entering data, updating member financial statements and profiles, performing profitability analyses and taking note of sales opportunities for the account managers.


• Follow the instructions given by the tool. Add, verify and record activity and transactions (e.g., payouts, renewals, financing offers and changes, loan contracts, guarantee forms, notary and discharge documentation, register of personal and movable real rights registration).


• Finalize documents following member and client meetings by updating information in their files, taking note of follow-ups and updating their financial statements.


• Perform tasks related to line of credit monitoring, such as conducting a preliminary analyses to determine necessary coverages and adding changes and updates to the system as required.


• Process files and reports as needed (e.g., loan and guarantee follow-ups). Perform document filing and management tasks, including purging and archiving, according to practices and rules in effect.


• Contact members and clients as needed to follow up on missing documents or documents requiring signatures.


• Ensure files are complete and in compliance with all applicable deadlines and standards for quality.


• Respect all policies, practices and standards in effect for conducting transactions and operations securely.

What we offer*

• Competitive salary and annual bonus


• 4 weeks of flexible vacation starting in the first year


• Defined benefit pension plan that provides predictable, stable income throughout retirement


• Group insurance including telemedicine


• Reimbursement of health and wellness expenses and telework equipment


• Benefits apply based on eligibility criteria.

What You Bring To The Table

• Attestation of Collegial Studies


• A minimum of two years of relevant experience


• Please note that other combinations of qualifications and relevant experience may be considered


• Knowledge of French is required


• Ability to compile financial statements


• Knowledge of loan and guarantee contracts


• Knowledge of products and services for businesses and those offered by caisses, components and Desjardins distribution networks and those of the competition


• Ability to enter financial data in the systems


• Knowledge of financing and credit management practices related to businesses


• Familiarity with compliance requirements for regulations on the distribution of financial products and services


• Understanding of the philosophy and inner workings of a financial services cooperative


• Knowledge of operational procedures related to financing and sales support activities


• Knowledge of service standards

Action oriented, Communicates effectively, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)