Financial Service Representative

goeasy Ltd; Whitby; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading financial services company is seeking a Branch Manager in Whitby, Canada. The role involves creating a vision for the branch, leading sales, ensuring customer satisfaction, and managing a small team. Ideal candidates should have leadership experience, excellent communication skills, and a passion for sales. This position offers opportunities for professional growth and includes competitive benefits.

Benefits

RRSP match

Employee discounts

24/7 healthcare access

Customizable benefits

Paid birthday off

Paid vacation and personal days

Qualifications

• Some experience in a leadership capacity overseeing different functionalities.
• Excellent communicator, people- and results-oriented.
• Experience in training and managing a small team.
• Ability to quickly adapt to new software applications.
• Legally eligible to work in Canada on a full-time basis.

Responsibilities

• Create a vision and objective for the branch.
• Manage schedules, payroll, and administrative duties.
• Build superior customer sales experiences.
• Demonstrate compassion and empathy for customers.
• Manage the health of branch's portfolio.

Skills

Leadership experience

Excellent communication

Sales-driven orientation

Training and management skills

Computer-savvy

Job description

Joineasyfinancial, the consumer lending driver behindgoeasy’srapid growth. At goeasy, our people and culture are at the heart of everything we do, andwe’reproud to be recognized for it.We’veearned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.

As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’vebeen helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we saythere'sanother way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today.

Why work with us?

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Employee discounts on furniture, electronics, and appliances.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a customizable package including options for 100% coverage.
• Internal development training programs and platforms including job‐specific training, career coaching, leadership excellence, mentorship, and many others.
• Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.
• For complete picture of total rewards, please click here.

A day in the life of a Branch Manager:

• Create a vision and objective, leading your team to hit your branch, portfolio goals and capitalize on financial cross‑sales and add‑on products.
• Plan schedules, administer timesheets, manage payroll, and other ad hoc administrative duties.
• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
• Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
• Manage the health of your branch’s portfolio by ensuring accounts are in good standing and preventing customers from falling into a state of delinquency.
• Secure all required information to fulfill customer applications for products and services with strong attention to detail.

What we are looking for:

• Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment.
• Excellent communicator who is people and results‑oriented, looking to drive sales and increase customer satisfaction.
• Experience in training and managing a small team.
• Must be computer‑savvy with the ability to quickly adapt to new software applications.
• Able to pass background checks (criminal, employment, and credit).
• Must be legally eligible to work in Canada on a full‑time basis at the time of application; we are not able to provide sponsorship.

Diversity, Inclusion, and Equal Opportunity Employment:

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.