Financial Service Representative

Moneymart Inc.; New Brunswick; On-site; CAD 30,000 - 60,000; Full time

Job summary

A financial services provider in New Brunswick is seeking a Customer Service Representative to enhance store profitability and deliver exceptional customer service. Candidates should have over a year of experience in financial services and sales, alongside a passion for helping customers. The position offers competitive pay at $18 CAD per hour and various benefits including a monthly bonus potential.

Benefits

Market competitive pay

Monthly bonus potential

Competitive paid time off

Group retirement options

Education reimbursement program

Discounted company services

Qualifications

• Minimum of one year of financial services and sales experience.
• Strong passion for providing quality customer service.
• Ability to handle cash and accurately enter transactions.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience through efficient execution.
• Negotiate payment terms with customers.

Skills

Customer service passion

Financial services experience

Sales experience

Education

High school diploma or equivalent

Job description

At Money Mart, we’re more than just a financial services provider – we’re the catalyst for financial empowerment!

Our mission is to be North America’s leading non‑prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. With more than 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical initiatives.

We are committed to creating an environment where everybody is somebody, and together, we win as a team. Diversity drives innovation, enhances creativity, and strengthens our communities; inclusivity is about fostering a culture where everyone can thrive and contribute their unique perspectives.

What We Offer

• Market competitive pay
• Monthly bonus potential based on the operational success you drive

Other Benefits Include

• Competitive paid time off
• Group retirement options
• Education reimbursement program to invest in your education and career growth
• Exclusive perks through Perkopolis – enjoy special discounts and offers
• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard
• Discounted company services including foreign exchange and Koodo services
• And much more!

Location

2680 Quadra St

Day‑to‑Day Responsibilities

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers’ needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past‑due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

What Successful Candidates Will

• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have a high school diploma or equivalent

Salary Range

$18 – $18 CAD

Accommodation Statement

Money Mart is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment, and selection process. If you are selected for an interview, please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. Money Mart will work with you to determine how to meet your needs.

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