Financial Consultant

Assiniboine Credit Union Limited; Rivers; Hybrid; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Bonuses

Matched pension

Health and dental benefits

Job summary

Assiniboine Credit Union Limited is seeking a Financial Consultant in Rivers, MB to deliver proactive, personalized advice across everyday banking and advanced solutions. You will help members with mortgages, loans, lines of credit, and investments, while deepening relationships and promoting digital tools.

You will work with a team of consultants to provide tailored guidance, referrals to internal experts, and services aligned with ACU’s values and community commitments.

Qualifications

• Minimum 2-3 years of experience providing financial advice on investment, mortgage, and lending products to customers/members in a financial institution.
• Mortgage application experience; credit adjudication experience is an asset.
• Strong interpersonal, verbal and presentation skills with the ability to engage, build trust and sustain relationships.
• Strategic thinker who understands member needs and can recommend suitable products and services to support financial success.

Responsibilities

• Deliver insightful financial advice by anticipating member needs, leveraging financial tools, life-stage cues, and gathering information to support long-term goals.
• Advise on credit solutions including personal loans, lines of credit, and mortgages by assessing goals and financial capacity, structuring applications, and ensuring policy compliance.
• Holistically onboard new and existing members through in-depth conversations to uncover needs and promote banking, lending, and investment solutions; encourage digital tools.
• Provide advice and support for investment needs including term deposits and registered products, while coordinating with licensed specialists for more complex wealth strategies.
• Engage in proactive outreach and check-ins, delivering timely, relevant advice aligned with member milestones or opportunities.
• Support estate account administration with accurate documentation and timely processing; escalate complex cases to estate teams.

Skills

Interpersonal skills

Verbal communication

Presentation skills

Relationship building

Financial advice

Mortgage knowledge

Lending products

Credit adjudication

Strategic thinking

Independent work

Education

Grade 12 diploma

3–4 years financial industry experience

Job description

Job Category: Banking - Customer Service & Advice

Requisition Number: FINAN002247

• Posted : August 24, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Rivers
504 2nd Ave
Box 298
Rivers, MB R0K1X0, CAN

Description

ROLE OVERVIEW

Reporting to the Branch Manager, the Financial Consultant plays a key role in deepening member relationships by delivering proactive, personalized advice and supporting a broad range of financial needs. This position blends everyday banking support with more advanced advice conversations, including mortgage solutions, credit applications, and investment guidance to help members achieve both immediate and long-term goals.

As part of a collaborative team of consultants within the credit union, the Financial Consultant applies a solid understanding of financial products and strategies to offer clear, customized guidance. The role emphasizes developing member trust through deeper needs discovery, while identifying opportunities for comprehensive multiproduct solutions and seamless referrals to internal experts for specialized support—always prioritizing the member’s best interest. This role supports Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s commitment to rural and agricultural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity.

KEY ACCOUNTABILITIES

• Deliver insightful financial advice by anticipating member needs, leveraging financial tools, life-stage cues, and gathering information to assist with forward-looking conversations that support long-term financial goals
• Advise on a wide range of credit solutions, including personal loans, lines of credit, and mortgages, by assessing member goals and financial capacity, structuring applications, and ensuring alignment with credit policies and risk guidelines.
• Holistically onboard new and existing members by conducting in-depth financial conversations to uncover current and future needs, recommending appropriate banking, lending, and investment solutions, and promoting the use of digital tools to enhance the overall member experience.
• Provide advice and support for everyday and intermediate-level investment needs, including term deposits and registered products (e.g., RRSPs, TFSAs, FHSAs), while identifying opportunities to introduce more complex wealth strategies in partnership with licensed specialists.
• Engage in proactive outbound contacts and scheduled check-ins, initiating meaningful financial conversations based on milestones or product opportunities, and delivers timely, relevant advice that supports member’s evolving financial needs.
• Support estate account administration for straightforward and moderately complex cases, ensuring accurate documentation, timely processing, and a respectful, empathetic experience; elevate complex situations to specialized estate teams.
• Open and maintain business memberships, including updates to signing authorities and support for term investments and credit lines, while identifying opportunities for referrals to Business Advisors for more complex needs.
• Provide timely, accurate responses to member inquiries and requests, maintaining a high standard of service and operational excellence.
• Achieve personal and referral targets, as well as working in collaboration to successfully achieve overall branch targets.
• Works with Branch Manager to develop relationships with centers of influence in the community
• Act as an ambassador of ACU by being visible in the community in support of corporate and community initiatives.
• Stay informed on financial industry trends, competitor offerings, regulatory changes, and internal processes to ensure the delivery of relevant, high-quality advice and service.
• Maintain professional confidentiality and privacy at all times.
• Responsible for compliance and risk management, through the execution of internal policies and procedures, maintain ongoing compliance with regulatory and legislative requirements at all times.
• Ensure that all programs, policies and process are implemented in a manner that supports ACU’s commitment to rural and agricultural communities, francophone services, values-based banking, respectful workplace and diversity, equity and inclusion.
  

QUALIFICATIONS

Education and experience

The competencies for this position would require a minimum grade twelve diploma, plus three to four years job-related experience in the financial industry or an equivalent combination of education and experience.

Key Occupational Skills:

• Minimum 2-3 years of experience with providing financial advice on investment, mortgage, and lending products to customers/members in a financial institution
• Demonstrated experience working with mortgage application. Previous credit adjudication experience is an asset.
• Strong interpersonal, verbal and presentation skills with the ability and passion to engage with others authentically, establish trust, and build long-lasting relationships
• Strategic thinker with the demonstrated ability to understand and analyze member needs, develop and recommend appropriate products and services to support member’s financial success
• Experience and comfort with a fast-paced, complex work environment, and the ability to manage multiple and shifting priorities simultaneously, with an orientation toward delivering results.
• Self-starter with ability to work independently & in a team environment
• Previous work experience in a financial institution is required
• Knowledge of Credit Union products and services is an asset
• Knowledge of Credit Union policies, procedures and operations is an asset
  

Who we are:

As a Certified B Corporation® and one of Manitoba’s Top Employers (2025), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community. You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…

• puts people, planet and prosperity first,
• values diversity and inclusion,
• is focused on social and environmental responsibility,
• supports employees through training programs and long-term career development,
• offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

If you are interested in applying for this position, please submit your resume and cover letter by Tuesday, September 7th @ 4:00pm.

We thank everyone who applies but only candidates selected for an interview will be contacted.
We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.