Financial Aid Officer- Halifax

triOS College Business Technology Healthcare; Halifax; On-site; CAD 45,000 - 55,000; Full time

Job summary

An educational institution in Halifax is looking for a Financial Aid Officer to provide financial counselling and maintain student records. The ideal candidate will manage student financial applications, create payment plans, and handle daily banking tasks. With strong customer service skills and a background in financial aid, you will contribute to a positive environment that values integrity and dedication. This role requires 1-2 years of related experience and proficiency in MS Office. Join us and be part of a supportive community.

Qualifications

• 1-2 years of related work experience.
• Experience with student financial aid is an asset.
• Strong customer service and sales background.

Responsibilities

• Interview student applicants to discuss financial options.
• Process financial applications for students.
• Create payment plans for students.
• Maintain financial reports and track payments.
• Handle daily banking tasks.
• Manage student accounts and collections.
• Administer financial aid and funds distribution.
• Correspond with institutions regarding loans.
• Enter student data into financial systems.
• Perform additional tasks as assigned.

Skills

Customer service

Sales

Financial counselling

Proficient in MS Office

Tools

Great Plains (GP)

XCAS

Job description

Join the Future of Education – Where Passion Meets Purpose

At triOS and Eastern College, we don’t just help students become job-ready graduates – we ignite futures. We’re seeking kindred spirits who believe that learning can change lives.

As a Canada‑owned private career college, our vision is bold, our mission is clear, and our values run deep. Integrity, dedication, readiness, and respect aren’t just words – they shape every classroom experience, every team meeting, and every morning coffee.

We’re looking for people who:

• 🧭 Lead with integrity — You do what you say you’ll do.
• 🔥 Show up with heart — You bring your best to students and colleagues alike.
• 🚀 Embrace growth — You’re always learning, always evolving.

If this sounds like you, you might be exactly who we’re looking for.

We’re not just hiring – we’re building a community of educators and professionals who care deeply, dream boldly, and laugh often. If you’re searching for meaningful work that values your contribution, we invite you to apply.

We are proud to be one of Canada’s Best Managed Companies for 15 consecutive years – now recognized with Platinum designation. That’s not just a badge – it’s a reflection of our student‑first mindset and unwavering support for our team.

Let’s shape the future together.

Hours

Monday‑Friday, 8:30 am – 5:00 pm (Occasional evenings and weekends)

Start Date

Immediate

The Opportunity

The primary responsibility of the Financial Aid Officer (FAO) is to provide financial counselling to students enabling them to obtain educational funding resources. In addition, you will collect tuition and courseware fees as well as maintain student records.

The FAO will support the vision, mission, and values of triOS College while contributing to a positive, supportive and student‑focused team environment of respect, integrity, dedication and readiness, embracing diversity and fostering inclusion.

What you’ll be doing

• Interview student applicants to discuss financial options.
• Process students' financial applications.
• Create payment plans for students.
• Maintain financial reports, issue receipts, and track payments.
• Daily Banking (deposits and credit cards).
• Student Accounts / Accounts Receivable / Collections.
• Financial Aid administration and funds distribution.
• Follow-up with students and administer the Student Loan Default Management tasks.
• Correspondence with Career Colleges and Financial Institutions.
• Enter student data in Great Plains (GP) & XCAS (when applicable).
• Additional tasks as assigned.

What you bring to the position

• 1 to 2 years of related work experience.
• Experience working with student financial aid is considered an asset.
• Preference will be given to candidates that have experience working in a Private Career College.
• A strong background in customer service and sales.
• Proficient with MS Office, primarily Word and Excel.

We are committed to building an intentionally inclusive environment that engages, supports, and empowers diversity and belonging in the workplace and communities we serve.

We are proud to be an equal opportunity employer and welcome applications from candidates regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Applicants with disabilities may notify us of any reasonable accommodations needed to support your participation in the recruitment process.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

To learn more about triOS College, visit our website: www.triOS.com