Field Technical Support Engineer – Stirred Milling (APAC)

Metso Corporation; West Perth; Hybrid; CAD 96,000 - 125,000; Full time

Job summary

A global engineering firm is seeking a Technical Support professional specialized in Stirred Milling to provide technical support and enhance customer experiences in the Asia Pacific region. This role requires extensive travel and interaction with customers to identify their needs and develop solutions. Candidates should have a mechanical engineering degree and experience with related equipment. The company offers a supportive culture and solid opportunities for growth within a dynamic work environment.

Benefits

Extensive learning opportunities

Generous benefits plan

Annual bonus

Hybrid working possibilities

Mental well-being services

Paid Volunteer Leave

Comprehensive medical benefits

Qualifications

• Five years related experience in mechanical environment working on Stirred Milling Equipment.
• Proven ability to apply technical principles and scientific thinking to a wide range of problems.
• Must have current motor vehicle license and passport.
• Ability to travel both domestic and internationally.

Responsibilities

• Provide technical support for opportunities within the Asia Pacific Region.
• Conduct regular site visits to enhance customer support.
• Develop detailed reports on site performance and technical assessments.
• Investigate field problems and ensure corrective actions are implemented.

Skills

Technical support

Mechanical engineering principles

Customer relationship management

Presentation skills

Analytical assessment

Education

Mechanical engineering degree or trade qualification

Tools

Office-based software

Job description

A global engineering firm is seeking a Technical Support professional specialized in Stirred Milling to provide technical support and enhance customer experiences in the Asia Pacific region. This role requires extensive travel and interaction with customers to identify their needs and develop solutions. Candidates should have a mechanical engineering degree and experience with related equipment. The company offers a supportive culture and solid opportunities for growth within a dynamic work environment.