Field Services Representative

Cubic; Wainwright; On-site; CAD 60,000 - 80,000; Full time

Job summary

A defense contractor in Wainwright, Alberta is seeking a Field Services Representative to provide instruction and technical support for military vehicle systems. Ideal candidates will have significant military experience and the ability to troubleshoot and maintain equipment during operations. Bilingual capabilities in English and French are preferred. This role involves physical tasks and the possibility of regular travel during military training.

Qualifications

• Minimum of eight years military experience with five years combat arms.
• Valid driver's license required.
• Physical ability to lift 75 pounds and perform normal duties.

Responsibilities

• Instruct and provide information on CWES soldier systems.
• Support training and issue of CWES equipment.
• Troubleshoot and maintain CWES hardware during operations.

Skills

Fault finding and troubleshooting

Technical support

Military training

Bilingual capability (Eng/Fr)

Education

High school degree or equivalent

Job description

Overview

The Field Services Representative (FSR) performs a variety of tasks depending on the current operational requirements. These tasks include, but are not limited to: install and remove electronic simulations components on military vehicles (Tanks, Armoured Combat Vehicles, and various utility vehicles) with Weapon Effects Systems (WES) equipment, fault finding and troubleshooting of all issued CWES soldier worn and vehicle equipment, and operating a computer to maintain records and schedules. Deliver instruction on all WES soldier worn items and WES Vehicle kits.

Essential Job Duties and Responsibilities

• Instructs, demonstrates, and provides information regarding fault finding and troubleshooting of the CWES soldier worn and vehicle systems to military members
• Supports the issue, return and training of CWES equipment to military members
• Support for deployed military maneuver
• Supports the installation and removal of military vehicles with WES equipment on major military exercises
• Works with Cubic engineering staff on all activities related to the instrumentation and field testing of developmental and deliverable WES equipment on to new vehicle systems.
• Identifies and analyzes CWES equipment malfunctions to troubleshoot and maintain CWES hardware equipment during field operations
• Provides technical support during all stages of WES exercises which includes interaction with Military Observer Controller Trainers
• Troubleshoots, maintains, and conducts equipment exchanges on WES hardware as required.
• Provides detailed written updates to the WES Vehicle installation manual and the WES Player equipment manual.
• Provides updates on written lesson plans for all WES vehicles along with briefing instructions for use

• Maintain vehicle installation and de-installation area focusing on efficiency and safety.
• Maintenance of records.
• Additional duties as required

Minimum Job Requirements

High school degree or equivalent plus a minimum of eight years military experience to include five years previous combat arms experience. Must have valid driver's license. Requires mental alertness and ability to follow written and verbal instructions. Physical ability to walk, stand and/or sit for extended periods of time, and to climb stairs is required. Requires the ability to lift 75 pounds. Requires bending, reaching, and fitting into tight places to perform normal duties. Available to travel nationally on a regular basis during military training periods as well as possibility of international travel. Bi-lingual capability preferred (Eng/Fr).

Cubic Pay Range

The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Worker Type: Employee