Field Service Technician (Part-time)

OPEX; Windsor; On-site; CAD 60,000 - 80,000; Part time

Job summary

A technology solutions provider is looking for a part-time Field Service Technician in Windsor, Ontario. The role requires excellent customer service skills, technical troubleshooting experience, and a flexible work schedule. Candidates must have an Associate's Degree in Electronics or equivalent experience and be capable of handling equipment maintenance and customer inquiries. This position involves working in various environments and lifting heavy equipment.

Qualifications

• Must have experience in troubleshooting and repair of technical equipment.
• Possessing a driver’s license, insurance and a reliable vehicle.
• Ability to lift at least 25 pounds independently.

Responsibilities

• Day-to-day maintenance, troubleshooting and repair of equipment.
• Installing and setting up new equipment.
• Interacting with customers to determine technical problems.

Skills

Excellent customer service skills

Education

Associate’s Degree in Electronics

Job description

Position Summary

OPEX Corporation is currently looking for a parttime Field Service Technician. This position will require the employee to be flexible with their hours. Due to customer demands, the employee may be required to work occasional weekends. The worker will have a high exposure level to customer service as they will be responsible for visiting our current clients to help solve their technical issues.

Responsibilities

• This position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning and / or material handling equipment
• Installing and setting up new equipment
• Interact with the customer to determine the problem
• Completing field service reports
• Keeping the customer informed as repairs are made and answer any question that may arise.
• Interact with management as well as other personnel to analyze and correct any equipment performance issues.
• Completing and submitting weekly online timecards and expense report

Qualifications

• Associate’s Degree in Electronics and / or equivalent hands-on job experience.
• Must have excellent customer service skills.
• Possessing a driver’s license, insurance and a reliable vehicle.
• Ability to lift at least 25 pounds independently.
• Ability to maneuver a job site, including small spaces in around our equipment.

Physical / Work Environment

• Due to our large variety of clients worker could potentially conduct work in an office or warehouse environment
• Commuting for an extended period of time throughout duration of shift
• Must have the ability to lift heavy machine parts while on duty
• Ability to maneuver a job site, including small spaces in around our equipment
• Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job