Field Service Technician - Food Equipment (Evenings)

TFI Canada; Burlington; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle provided

Per diem

Gas card

Overnight travel opportunities

Ongoing training

Job summary

TFI Canada is seeking a Field Service Technician to perform offsite and onsite maintenance and repairs for commercial food equipment. You will deliver high levels of customer service, troubleshoot, and perform installations across a range of equipment, with occasional after-hours support and overnight travel.

The role features a steady schedule, comprehensive training, and opportunities for professional development with travel to the USA facilities as required.

Qualifications

• Trade school or college diploma is an asset.
• 2–3 years technician experience required (food industry not required).
• Must be able to comprehend and communicate detailed instructions in English, both written and spoken.
• Ability to multi-task and set priorities.
• Knowledge of 110V–220V systems and equipment.

Responsibilities

• Install, maintain, repair and test a variety of specialty foodservice equipment.
• Interact with customers professionally and address concerns.
• Respond quickly to service calls, PMs and installs.
• Complete repairs quickly, efficiently and accurately.
• Use TFI's mobile service tablet system for work orders.
• Maintain parts inventory in the service vehicle.
• Train with other technicians on maintenance procedures.
• Identify solutions and recommend system improvements.
• Upsell additional services and products where appropriate.
• Be available for on-call emergencies on select evenings/weekends.
• Occasional overnight travel and travel to USA facilities for development.

Skills

Troubleshooting

Mechanical skills

Customer service

English communication

Education

Trade/collegial diploma

Tools

Tablet

Smartphone

Job description

TFI Canada is seeking a Field Service Technician to perform offsite and onsite maintenance and repairs for commercial food equipment. You will deliver high levels of customer service, troubleshoot, and perform installations across a range of equipment, with occasional after-hours support and overnight travel.

The role features a steady schedule, comprehensive training, and opportunities for professional development with travel to the USA facilities as required.