Field Service Technician BC

ASK Recruitment Services Inc.; Richmond; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading wrapping equipment manufacturer is seeking a Field Service Technician in Richmond, BC. The successful candidate will diagnose, repair, and maintain equipment while ensuring excellent customer service. Qualifications include 5 years of service technician experience and a valid driver's license. This role provides opportunities for teamwork and skill development in a dynamic environment.

Qualifications

• 5 years of experience in service technician role.
• Proven experience as a Service Technician or similar role.
• Valid driver's license and clean driving record.

Responsibilities

• Diagnose and repair equipment and machinery malfunctions.
• Perform routine maintenance on equipment.
• Troubleshoot and resolve technical issues.
• Communicate effectively with customers.
• Keep accurate records of repairs.
• Follow all safety protocols.
• Collaborate with team members.

Skills

Mechanical aptitude

Troubleshooting skills

Customer service

Communication skills

Inventory management

Education

High school diploma or equivalent

Tools

Forklift

Job description

Job Summary

Our client a leading wrapping equipment manufacturer is looking for a Field Service Technician to join their team in Richmond BC and will report to Parts and Service Manager.

Duties and Responsibilities

• Diagnose and repair equipment and machinery malfunctions.
• Perform routine maintenance on equipment to ensure optimal performance.
• Troubleshoot and resolve technical issues in a timely manner.
• Communicate effectively with customers to explain repairs and maintenance procedures.
• Keep accurate records of all repairs and maintenance activities.
• Follow all safety protocols and guidelines while working on equipment.
• Collaborate with other team members to ensure efficient and effective service delivery.

When serving as a warehouse supervisor you will be responsible for temporarily assuming the duties of the current warehouse supervisor during their sick leave or vacation.

• Manage and organize inventory in the warehouse.
• Receive incoming shipments and verify contents against packing slips.
• Maintain a clean and organized warehouse space.
• Assist with loading and unloading trucks as needed.
• Perform inventory counts and reconcile discrepancies.

Job Qualifications

• 5 years of experience in service technician role.
• High school diploma or equivalent.
• Proven experience as a Service Technician or similar role.
• Strong mechanical aptitude and troubleshooting skills.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Valid driver's license and clean driving record.
• Forklift certification.
• Excellent communication and interpersonal skills.
• Basic computer skills for inventory tracking and record-keeping.