Field Service Technician

Toromont Cat; Northwestern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading heavy equipment service company in Northwestern Ontario is seeking a Field Service Technician to deliver superior service directly to customer sites. The ideal candidate will have a strong mechanical background, with at least 3 years of experience in heavy equipment repair. Responsibilities include diagnosing issues and maintaining quality repairs while ensuring excellent customer communication. Competitive rewards package with an emphasis on safety and employee development.

Benefits

Competitive total rewards including wages and benefits

Opportunities for flexible work schedules

Internal training for personal development

Qualifications

• Minimum 3 years of experience in heavy equipment repair and maintenance.
• 421A licence is a valued asset.
• Valid Driver’s Licence (DZ Licence preferred).

Responsibilities

• Provide superior service and product expertise to maintain high standards.
• Diagnose mechanical problems using Caterpillar testing equipment.
• Maintain quality workmanship and customer relationships through regular visits.

Skills

Strong work ethic

Positive attitude

Mechanical problem diagnosis

Excellent communication

Education

Post Secondary education in mechanics

Job description

Toromont Cat is looking for a Field Service Technician, Heavy Equipment to go directly to customer sites in a Toromont Service truck and provide superior service and product expertise to maintain high standards that ensure repairs are completed in a timely manner with the utmost integrity.

As a Toromont Cat Field Service Technician, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

• Possess a strong work ethic and a positive attitude to get the job done right and on time.
• Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Culture
• Diagnose mechanical problems using Caterpillar testing equipment and leveraging top tier technical skills
• Maintain quality workmanship to repair Caterpillar equipment within the established time standards out in the field, Maintain excellent communication and trusted customer relationships through regular on-site visits

Must-haves for this role:

• Post Secondary education in a field related to heavy equipment mechanics, truck and coach mechanics, diesel engine mechanics or a related field
• Minimum 3 years of working experience as a technician in the repair and maintenance of heavy equipment
• 421A licence a valued asset
• A valid Driver’s Licence (DZ Licence preferred)

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!