Field Service Technician

Kelly; Northwestern Ontario; On-site; CAD 45,000; Full time

Job summary

A leading service provider is seeking a dedicated Field Service Technician in Northwestern Ontario. The ideal candidate will have a strong background in computer networking, troubleshooting skills, and experience with telecommunications equipment. Responsibilities include installation, maintenance, and customer service. A full-time permanent position with comprehensive benefits is offered.

Benefits

Health and Dental Benefits

Gas Card

Qualifications

• Basic networking skills required.
• Mechanically inclined with a background in electronic and computer hardware/software preferred.
• Ability to comprehend technical material and interpret data.

Responsibilities

• Installation, configuration, and maintenance of computers and electronic equipment.
• Perform troubleshooting to isolate and diagnose repairs.
• Assist with answering customer questions regarding hardware and software.

Skills

Computer networking

Troubleshooting

Repairing telecommunications equipment

Customer service

Education

COMPTIA certifications (A+, N+)

Knowledge of computer and communications technology

Job description

Job Summary

We are seeking a dedicated and skilled Field Service Technician to join our dynamic team. The ideal candidate will possess a strong background in computer networking and electrical systems, with hands‑on experience in troubleshooting and repairing various telecommunications equipment. As a Field Service Technician, you will be responsible for ensuring the optimal performance of our systems at client locations, providing exceptional service and support.

JOB DETAILS

• Job Title: Field Services Technician
• Type: Permanent Position - Full-Time
• Salary: $45,000
• Perks: Health and Dental Benefits, Gas Card and many more
• Location: Thunder Bay , ON

Job Responsibilities

• Installation, configuration, maintenance, upgrading, and repairing computers and other electronic equipment, including laptops, workstations, printers and peripherals. POS systems and ATM repair, including first and second-line maintenance.
• Assist in site preparation, installation / de-installation or moving of equipment.
• Perform troubleshooting to isolate and diagnose the repair of the computer and ATM equipment.
• Upgrade and modify computer hardware and perform software reloads and upgrades as required.
• Interface and communicate with customers and assist with answering their questions concerning ATM, or computer hardware and software issues.
• Must be flexible and willing to work an alternating shift schedule, as well as participate in a rotating on-call schedule.

Education/Experience

• Must be knowledgeable of current information and computer and communications technology, able to comprehend technical material, and interpret data from various sources.
• Basic networking skills
• Mechanically inclined
• Electronic and computer hardware/software or equivalent background preferred
• Preference will be given to candidates with COMPTIA certifications (i.e. A+, N+ other certifications considered an asset

About Us

Kelly Services believes in relationships, not transactions. That’s why we’re committed to successfully matching job seekers with the best employers across Canada and around the world. We fill positions from entry-level to management, temporarily or permanently. Whether your specialty is science, IT, finance, engineering, marketing, manufacturing, contact center or business administration, we’ll work with you to understand your likes, dislikes, goals, and ambitions, and present you with opportunities that meet your needs.

Interested? Click on the Apply button! Your resume will be forwarded in confidence to a Kelly representative. We will not share your personal information with our clients without your prior permission. Not the right opportunity for you? You can create a profile on our Kelly Career Network to be considered for other positions.