Field Service Technician

Xylem; Nisku; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

PTO 4 weeks

Medical benefits

Dental & Vision

Savings plan

Career development

Watermark program

Wellness programs

Global career growth

Innovation & safety

Job summary

Xylem in Nisku, Alberta is seeking a Field Service Technician to support startup, commissioning, maintenance, troubleshooting, and repair of wastewater pumping systems. Join a global leader in water technology.

You will work hands-on with real equipment, travel to customer sites, and advance your skills through product-specific training while helping customers keep critical water infrastructure running safely and efficiently.

Qualifications

• High School Diploma or equivalent.
• 0-2 years of technical experience.
• Strong mechanical aptitude.
• Ability to troubleshoot equipment and solve technical problems.
• Valid driver's license.

Responsibilities

• Perform startup and commissioning activities on wastewater pump systems.
• Support customer operations and maintain a safe work environment.
• Conduct preventative maintenance on pumps and associated equipment.
• Evaluate, repair, and perform hydraulic, mechanical, and electrical testing of submersible wastewater pumps.
• Troubleshoot pump equipment and basic electrical control panels.
• Read and interpret schematics and wiring diagrams.
• Support emergency service calls and customer field support activities.
• Operate and maintain a service truck equipped with crane and outriggers.
• Operate forklifts, overhead cranes, and other shop equipment.
• Utilize company-provided hand tools and power tools safely and effectively.
• Maintain accurate service and repair documentation using Xylem's work order management system.
• Maintain a clean, safe, and organized work environment.
• Protect and maintain company vehicles, tools, and equipment.
• Work directly with customers while delivering exceptional service and support.

Skills

Mechanical aptitude

Troubleshooting

Equipment operation

Communication

Teamwork

Safety awareness

Education

High School Diploma or equivalent

Job description

Field Service Technician | Nisku, Alberta

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Join Xylem in the global mission to #LetsSolveWater!

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.

As a leading water technology company with more than 23,000 employees operating in over 150 countries, we're helping solve the world's toughest water challenges through innovation, sustainability, and technology. If you're looking for meaningful work with a company that makes a real difference, we'd love to hear from you.

Fix It. Learn It. Keep Critical Systems Running Strong.

If you're someone who enjoys working with tools, solving mechanical issues, and being hands-on in the field, this role was built for you.

As a Field Service Technician, you'll support the startup, commissioning, maintenance, troubleshooting, and repair of wastewater pumping systems and related equipment. Every day brings new technical challenges and opportunities to build your skills while helping customers keep critical water and wastewater infrastructure operating safely and efficiently.

This is an ideal opportunity for someone looking to grow a long-term career in field service while receiving product-specific training and exposure to some of the industry's most trusted pumping technologies.

Why This Role Is Different

• Hands-on work with real equipment and real customer challenges
• Opportunity to learn industry-leading Flygt wastewater pump technology
• Strong mix of mechanical, hydraulic, and electrical troubleshooting
• Work both in the shop and at customer locations
• Paid technical training and career development opportunities
• Be part of a global company helping solve critical water challenges worldwide

What You'll Be Doing

• Perform startup and commissioning activities on wastewater pump systems.
• From time to time, you'll work directly with wastewater equipment and systems while supporting customer operations and maintaining a safe work environment.
• Conduct preventative maintenance on pumps and associated equipment.
• Evaluate, repair, and perform hydraulic, mechanical, and electrical testing of submersible wastewater pumps.
• Troubleshoot pump equipment and basic electrical control panels.
• Read and interpret schematics and wiring diagrams.
• Support emergency service calls and customer field support activities.
• Operate and maintain a service truck equipped with crane and outriggers.
• Operate forklifts, overhead cranes, and other shop equipment.
• Utilize company-provided hand tools and power tools safely and effectively.
• Maintain accurate service and repair documentation using Xylem's work order management system.
• Maintain a clean, safe, and organized work environment.
• Protect and maintain company vehicles, tools, and equipment.
• Work directly with customers while delivering exceptional service and support.

Where You'll Make an Impact

Your work directly supports municipal, industrial, and wastewater customers who rely on pumping systems every day.

By helping keep critical pump equipment operating reliably, you'll play an important role in protecting infrastructure, supporting communities, and advancing sustainable water solutions throughout Western Canada.

What We're Looking For

Required Qualifications

• High School Diploma or equivalent.
• 0-2 years of technical experience
• Strong mechanical aptitude.
• Ability to troubleshoot equipment and solve technical problems.
• Valid driver's license.
• Ability to operate company service equipment safely.
• Strong communication and customer service skills.
• Ability to work independently and within a team environment.

Preferred Qualifications

• Field service experience.
• Mechanical maintenance experience.
• Pump experience. a plus!
• Basic electrical troubleshooting experience.
• Experience reading schematics and wiring diagrams.
• Experience working with industrial equipment.

Skills That Will Help You Succeed

• Mechanical troubleshooting
• Hydraulic equipment testing
• Electrical troubleshooting
• Pump maintenance and repair
• Problem-solving and critical thinking
• Technical documentation
• Customer communication
• Safety awareness
• Time management
• Team collaboration
• Continuous learning mindset

Travel Requirements

Occasional travel is required.Local.

Overnight travel and customer site visits may be necessary depending on operational needs.

What We Offer

• 4 Weeks Paid Time Off (PTO) for eligible hourly employees
• Comprehensive Medical, Dental & Vision Benefits from day 1
• Investment Savings Plan with Company Contributions
• Career Development & Technical Training
• Xylem Watermark Volunteer Program
• Employee Wellness Programs
• Global Career Growth Opportunities
• A Team Focused on Innovation, Safety & Sustainability

What Success Looks Like

• Maintain a safe work environment.
• Deliver high-quality service to customers.
• Keep critical wastewater systems operating efficiently.
• Demonstrate accountability, innovation, and teamwork.
• Build trust with customers through professionalism and technical expertise.

Ready to Build Your Career?

At Xylem, you'll work with cutting-edge water technologies, gain valuable field experience, and make an impact on critical infrastructure every day.

Join a team committed to innovation, sustainability, and solving the world's most important water challenges.