Field Service Technician

Toromont Cat; City of Moncton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading heavy equipment dealer in Moncton is seeking a Field Service Technician to deliver superior service on customer sites. The ideal candidate has at least 3 years of experience in heavy equipment repair, holds a valid Technician License, and is familiar with Caterpillar testing systems. This role offers a competitive benefits package and prioritizes safety and employee development.

Benefits

Competitive wages and benefits

Flexible work schedules

Opportunities for training and development

Qualifications

• Minimum 3 years of experience in repair and service of heavy equipment.
• Familiarity with Cat systems (ET and SIS would be beneficial).

Responsibilities

• Travel to customer sites using Toromont service truck.
• Perform repairs on Caterpillar equipment efficiently.
• Build trusted customer relationships through regular visits.

Skills

Mechanical problem diagnosis

Strong work ethic

Customer communication

Safe work practices

Education

Valid Technician License

Driver’s Licence (DZ preferred)

Tools

Caterpillar testing equipment

Job description

Overview

Toromont Cat is seeking a Field Service Technician (Heavy Equipment) to join our team in Moncton, NB. In this role, you will travel directly to customer sites in a Toromont service truck, delivering superior service and products. You will use your expertise to uphold the company's high standards, ensuring that repairs are completed efficiently, accurately and with the utmost integrity.

What you will experience

As a Toromont Cat Field Service Technician, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will

• Possess a strong work ethic and a positive attitude to get the job done right and on time.
• Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Culture
• Diagnose mechanical problems using Caterpillar testing equipment and leveraging top tier technical skills
• Maintain quality workmanship to repair Caterpillar equipment within the established time standards out in the field. Maintain excellent communication and trusted customer relationships through regular on site visits

Must-haves for this role

• A valid Technician License relative to this position, following Provincial standards
• Minimum 3 years of experience in repair and service of heavy equipment both in the shop and in the field
• Familiarity with Cat systems (ET and SIS would be beneficial)
• A valid Driver’s Licence (DZ Licence preferred)

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!