Field Service Technician

ISCO Industries, Inc.; Remote; CAD 80,000 - 100,000; Full time

Job summary

A family-owned piping company is seeking a Field Technician who thrives in diverse environments across Canada. The role includes providing HDPE piping solutions and troubleshooting equipment issues while ensuring excellent customer service. Ideal candidates will have a strong work ethic, willingness to travel, and a High School diploma. The position offers an annual salary between $80,000 and $100,000, along with a full benefits package including medical, dental, and employer-matched RRSP, plus company truck and cell phone.

Benefits

Full benefits package

Company sponsored RRSP with employer match

Company truck

Company cell phone

Qualifications

• Ability to pass pre-employment, pre-job, and post-incident drug tests.
• Willingness to travel regularly for work including overnight stays.
• Certifications in ISCO/McElroy fusion and safety training are beneficial.

Responsibilities

• Provide HDPE Piping solutions to customers.
• Troubleshoot machine issues with support from the team.
• Adhere to safety requirements on-site and during training.
• Assist with fabrication and shipping needs when field work isn't available.
• Provide in-person training and certification to customers.

Skills

Problem solving

Customer assistance

Technical problem interpretation

Knowledge of hand tools

Proficient with technology

Education

High School Diploma/GED

Job description

Do you love travel, hands-on work and meeting new people? Our team of Field Technicians has a one-of-a-kind role that values independent work, problem solving, customer assistance, and seeing a job through from start to finish. The ideal Field Technician will thrive in a variety of environments throughout Canada.

ISCO is a family-owned and operated piping company with strong focus on our team members growth. We are looking for great people with a strong work ethic who love to work with their hands, but have the professional skills to be the face of ISCO on site.

Annual Pay Range: $80,000 - $100,000

In addition to a great pay scale, we offer a full benefits package with medical, dental, life and disability along with a company sponsored RRSP with an employer match! You will also have a company truck and cell phone.

Essential Duties

• Provide HDPE Piping solutions to customers via plastic pipe welding and fusion services
• Troubleshoot simple machine issues (hydraulic/mechanical/electrical) with help of extensive support team to maximize productivity while on job site
• Apply principals of plastic welding and experience to complex requirements
• Communicate with customer on job site and act as a liaison with sales person
• Adhere to safety requirements while on site, training, traveling, and fabricating in yards
• Continually increase skills and experience through training and on-the-job instruction
• Provide in-person training and certification to customers
• Assist with fabrication and/or shipping needs at local plant when field work is not available
• Perform other related duties as assigned

Base Qualifications And Competencies

• This is a safety-sensitive position and is subject to pre-employment, pre-job, and post-incident drug and/or alcohol testing
• ISCO/McElroy fusion training and testing, manufacturers’ electro-fusion certification, First Aid and MSHA safety training certifications are all offered as part of the training.
• Facilitate knowledge and use of hand tools
• Ability to solve practical problems and interpret technical instructions in mathematical and diagram form
• Proficient with technology (will utilize email and iPhone apps heavily on the job)
• High School Diploma/GED and valid driver’s license required

Physical Demands and Work Environment

• Physical Demands:
  • Occasional lifting up to 50 pounds
  • Frequent exertion of force up to 25 pounds to move objects
  • Constant standing, stooping, crouching, reaching, climbing or balancing and walking are required
• Work Environment:
  • Regular exposure to moving mechanical parts and outdoor weather conditions
  • Frequent exposure to heat, not weather related
  • Occasional exposure to humid conditions, heights, or below grade conditions, resulting in weather extremes
  • Work environment exposes individual to loud noises from moving equipment and machines in a plant environment
• Must be able to pass a DOT physical

Travel Required

Yes. Regular travel by car and flight and consistent overnight stays required often.

For more information about this position and ISCO, please visit our YouTube page.