Field Service Technician

H2O Innovation Inc.; Calgary; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

401K plan

Paid vacation

Wellness days

Extensive training

Job summary

H2O Innovation Inc. is seeking a Field Service Technician to service, maintain, and operate our Flexbox mobile water treatment system across North America.

You will work closely with engineering teams, project managers, and clients to ensure successful project completion and customer satisfaction. The role requires hands-on technical skills, a willingness to travel up to 50% across USA and Canada, and strong problem-solving abilities.

Qualifications

• Technical site experience in testing and operations.
• Mechanically inclined with ability to disassemble/assemble piping and equipment.
• Valid driver’s license required.
• Willingness to travel across USA and Canada (50%).
• Excellent troubleshooting and problem-solving skills.
• Basic understanding of water treatment processes, equipment, and technologies.
• Ability to read engineering drawings, schematics, and P&IDs.
• Autonomous, resourceful and meticulous.

Responsibilities

• Plan, coordinate, and execute deployment of Flexbox mobile fleet and water treatment pilots across North America.
• Coordinate with cross-functional teams (Automation, Commissioning, Service).
• Troubleshoot on-site issues, remotely and in the field.
• Work flexible hours, including nights and weekends.
• Escalate technical and commercial problems to the team.
• Verify spare parts usage and track inventory.
• Gather user feedback to improve asset design and operations.
• Visit sites to perform commissioning, startup, tuning and training.

Skills

Technical site experience

Mechanically inclined

Valid driver’s license

Travel flexibility

Troubleshooting skills

Water treatment knowledge

Engineering drawings understanding

Autonomous work

Job description

H 2 OInnovationis a smart water treatmentsolutionscompany. We simplify water treatment by integratingstate-of-the-arttechnologies to solve water challenges for good with our team of trusted experts. Our mission is to provide services on an international scale, in a people-oriented, caring environment that fosters professional and personal growth. Be part of our talent pool and grow with H 2 O.

H 2 O Innovation is seeking an Field Service Technician to join our team. In this role, your primary responsibility will be to help service, maintain, and operate our pre-engineered, containerized water treatment system ( Flexbox .TM)) designed for emergency or temporary water treatment scenarios. You will contribute to the operation of Mobile Assets and Pilots across North America, prioritize tasks and adjust plans based on urgency. This role will involve working closely with engineering teams, project managers, and clients to ensure successful project completion and customer satisfaction.

The Benefits

Overallremunerationincluding:

• Extensive training for the position;
• 401K plan with employer's contribution;
• Three (3) weeks of paid vacation per year;
• Twelve (12) paid wellness days per year.

The Day-to-Day

• Participate in the planning, coordination, execution of deploying Flexbox .TM mobile fleet and our fleet of water treament pilots across North America;
• Coordinate with the cross-functional teams (Automation, Commissioning, Service);
• Trouble-shoot on site issues, both remotely and in the field.
• Flexible working hours which could involve night and weekend work.
• Escalate technical & commercial problems to the team;
• Verify spare part usage andtrack inventory;
• Gather feedback from usersto help better the design of assets and streamline asset operations;
• Maintain an accurate log of asset issues and deployment documentation / logs for lessons learned and updates to Asset’s O&M and checklists;
• Interact with vendors or third parties as needed to support Asset and pilots;
• Review client checklists for completeness and accuracy;
• Visit sites to perform commissioning, startup, tuning, and training. Complete follow up visits when needed;
• Validate deployed assets are correctly installed,configured and maintained by client;
• Advocate for quality and maintenance of assets;
• Identify bottlenecks and inefficiencies;
• Propose deployment/design strategies to improve;
• Participate in FAT tests, Wet tests, and maintenance of assets in H2O’s facilities.

The Skills We Are Looking for

• Relevant technical site experience (for example, testing and operations experience), construction, and commissioning, as well as good IT and analytical skills;
• Mechanically inclined with ability to disassemble and reassemble piping,valves,equipment,etc;
• Valid driver’slicense;
• Must be available to travel unrestricted in both USA and Canada - 50% of the work requires traveling;
• Excellent troubleshooting and problem-solving skills;
• Basic understanding of water treatment processes, equipment, and technologies;
• Ability to interpret engineering drawings, schematics, and P&IDs;
• Ability to meet all customer site access requirements and maintain a high degree of behavioral safety in all aspects of work;
• Excellent interpersonal, leadership and managerial skills;
• Be autonomous, resourceful and meticulous;
• Knowledge in various PLC programming software (Asset);
• Experience in and knowledge of a variety of UF, RO, MBR technologies, chemical dosing kits, pumps, compressors, blowers, instrumentation, valves, screening systems, cartridge filters, etc. (Asset).