Field Service Technical Representative, Industrial Laundry

Ecolab Inc.; Montreal; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading global service provider in Montreal is seeking a Commercial Laundry Field Service Representative. This role emphasizes on-site consultation, technical support, and relationship building with customers in the laundry industry. The ideal candidate will have at least 2 years of experience in a related field, a high school diploma, and the ability to work independently while managing travel requirements. This position offers a paid training program and a company vehicle for business use.

Benefits

Paid training program

Company vehicle for business and personal use

Flexible work environment

Opportunities for career advancement

Qualifications

• 2 years of relevant work experience in textile care or related industrial environment.
• Willingness to provide emergency customer support as needed.
• Valid driver’s license & acceptable motor vehicle record.

Responsibilities

• Troubleshoot laundry machines and dispensing systems.
• Cultivate long-term customer relationships.
• Prepare and deliver sales presentations.

Skills

Bilingual (French/English)

Ability to lift and carry 50 lbs

Customer relationship building

Education

High School Diploma or equivalent

Vocational / Technical Post-Secondary Diploma or Bachelor’s Degree

Job description

Join Ecolab's industry leading Textile Care team as a Commercial Laundry Field Service Technical Representative. You will make a positive impact on our commercial laundry customers as you provide expert consultation and solutions that improve linen quality, boost operating efficiencies and enhance sustainability. As a Territory Manager, you will serve as the face of Ecolab for your customers, ranging from independent laundry operations to corporate accounts, including commercial uniform, retail, restaurant, healthcare, and hospitality / tourism industries.

What’s in it For You

• Enjoy a paid training program allowing you to learn from successful professionals
• Receive a company vehicle for business and personal use
• Carve out a long term, advanced career path in sales / service, corporate accounts, or management
• Flexible, independent work environment where you will plan your own schedule
• Access to best in class resources, tools, and technology
• Grow your income as you drive sales

What You Will Do

• Leverage your technical aptitude as you troubleshoot laundry machines and dispensing systems
• Provide extensive hands-on product and solution training
• Partner with plant managers and other key personnel to understand their operations and laundry challenges
• Cultivate long‑term relationships that will lead to increased sales
• Develop strategic work plans for completing sales and service / consultation calls with new and existing customers
• Prepare and deliver sales presentations on Ecolab's innovative laundry products and chemicals, processes & programs to increase your customers operating efficiencies

Position Details

• Position will support Montreal and surrounding area including travel to Quebec, Ottawa and surrounding areas
• 4 – 6 nights overnight travel / month will be required

Minimum Qualifications

• High School Diploma or equivalent
• 2 years of relevant work experience in textile care or related industrial environment or 2 years technical support experience
• Ability to lift and carry 50 lbs
• Bilingual, French / English, due to the following reasons : The posted role will be supporting customers who are anglophone and in provinces outside of Quebec, and the role is required to travel to the US to attend technical training at our corporate headquarters.
• Willingness and ability to provide emergency customer support (nights / weekends), as needed
• Valid driver’s license & acceptable motor vehicle record
• Able to travel to the US for training / meetings
• No immigration sponsorship available for this role

Preferred Qualifications

• Vocational / Technical Post-Secondary Diploma or Bachelor’s Degree
• 1 year of applied mechanical problem solving experience (i.e., plumbing, electrical, HVAC, or mechanical trouble shooting experience)
• Demonstrated ability to build strong relationships, influence customers and build trust
• Previous chemical sales experience, commercial laundry industry / operations, or plant management experience

About Ecolab Textile Care

Our customers trust us to help clean 33 billion pounds of linens annually. Ecolab Textile Care provides solutions, personal service, and consulting for the entire wash process for commercial laundry operators. By joining a team designing and supporting programs to meet customers’ needs, you’ll have the opportunity to provide innovative wash programs and sustainable cleaning solutions to reduce total operating costs and carbon footprint.

Our Commitment to a Culture of Inclusion & Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.