Field Service & Operations Technician – Dry Ice Equipment

Cold Jet; Cambridge; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading industrial technology company located in Cambridge, Canada, is seeking a Service Technician & Operations Specialist. The role involves providing service and troubleshooting support for dry ice blasting machines, requiring strong mechanical skills and proficiency in MS Office. The ideal candidate will have over 5 years' experience, focusing on customer service and technical communication. This is a full-time position with a mid-senior level designation.

Qualifications

• 5+ years’ experience in field service working with mechanical equipment.
• High attention to detail.
• Ability to perform electrical and mechanical troubleshooting.

Responsibilities

• Perform equipment repairs at customer sites and office.
• Provide technical phone support and hands-on troubleshooting.
• Generate and update service quotes and job entries.

Skills

MS Office proficiency

Mechanical aptitude

Strong business communication skills

Education

Degree in a technical field or equivalent military training

Tools

ERP applications

CRM applications

Job description

A leading industrial technology company located in Cambridge, Canada, is seeking a Service Technician & Operations Specialist. The role involves providing service and troubleshooting support for dry ice blasting machines, requiring strong mechanical skills and proficiency in MS Office. The ideal candidate will have over 5 years' experience, focusing on customer service and technical communication. This is a full-time position with a mid-senior level designation.