Field Service Lab Equipment Technician

Raeyco Lab Equipment Systems Management Ltd; Burnaby; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading lab equipment management company in Metro Vancouver is hiring a Junior Field Service Technician. The role involves installation, maintenance, and repair of laboratory equipment, with a strong emphasis on effective communication and customer service. Ideal candidates will have a relevant diploma and solid technical skills. The position offers competitive pay, a RRSP matching program, and extensive benefits.

Benefits

Competitive pay

RRSP matching program

Extended benefits

Generous car allowance

On-the-job training

Qualifications

• Minimum 2-year college diploma or degree in a relevant field.
• Able to perform physical work including lifting heavy equipment.
• Valid driver's license and must be legally entitled to work in Canada.

Responsibilities

• Perform installation, preventative maintenance, and repairs on lab equipment.
• Diagnose faults using electronic testing devices.
• Deliver service and calibration reports while maintaining accurate records.

Skills

Electronic aptitude

Mechanical aptitude

Customer service skills

Problem-solving skills

Education

2-year college diploma or degree in Engineering, Electronics, or Instrumentation

Job description

Job Description

We are looking for a Junior field service technician, based in GTO. Raeyco Lab Equipment Systems Management is an industry leader when it comes to repair, maintenance, calibrations, qualifications, and service for multiple types of laboratory and medical equipment. Come join our team!

As a Junior Field Service Technician, you will be responsible for performing installation, preventative maintenance, calibrations, certifications, troubleshooting, diagnosing and repairing industry‑related equipment at customer locations. You will inspect and test the operation of biomedical and lab equipment and systems to diagnose faults using electronic testing devices and precision measuring instruments. You will repair and adjust instrument components, such as sensors, transmitters and controllers, troubleshoot, remove, and replace defective parts, and run tests to ensure the systems are working properly. You will be responsible for resolving first‑line customer service issues, providing technical support and solutions for our customers, and delivering service, test and calibration reports while maintaining accurate records in our online system.

A successful technician should have strong electronic and mechanical aptitude and be able to troubleshoot, inspect, test, install, calibrate, qualify and maintain equipment.

Success on the Job - We are more than just technicians! Our technicians don’t limit themselves to what they’ve seen before. They are curious and determined to take on new work; they reap the satisfaction that comes from solving a problem. Truly great technicians are clear and effective communicators. Building excellent relationships with customers and providing exceptional customer service, we aim to be the trusted resource every customer relies on.

If this sounds like a fit for you, please contact us. At Raeyco you will have every opportunity to build your skills with a supportive team and an entrepreneurial spirit to help us grow our business. This is a full‑time role.

Minimum Qualifications

• Minimum 2‑year college diploma or degree in Engineering, Electronics, Instrumentation, or equivalent education and experience in a technical or field service role.
• Able to do physical work that involves lifting and carrying heavy equipment; standing, kneeling and bending regularly.
• Overnight travel may be required to maximize efficiency while performing regular duties.
• Ability to travel within Canada and the U.S.
• Must be legally entitled to work in Canada.
• Must have a valid driver’s license.

Preferred Qualifications

• Experience working with HPLC, GC & Mass Spec.
• Experience working with Biological Safety Cabinets and clean rooms.
• Experience working on ultra‑low freezers and / or environmental chambers.
• Relevant experience in a regulated environment.

What we offer :

• Competitive pay.
• RRSP matching program – after probation period.
• Extended benefits.
• Generous car allowance and km pay.
• Training on the job.