Field Service Engineer: IP Networks & Broadcast Systems

Evertz; Burlington; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading global broadcast solutions manufacturer is seeking a technical support specialist to engage with clients and ensure excellent service. The role involves configuring Ethernet/IP networks and troubleshooting technical issues. Applicants should have a background in Computer Networking and be comfortable with Linux. Networking protocol knowledge is crucial. This position offers a competitive compensation package and a casual work environment.

Benefits

Employer funded benefits program

Competitive total compensation package

Work-life balance

Employee Assistance plan

Career progression

Qualifications

• Desire to help customers and deliver service excellence.
• Practical experience in Computer Networking or relevant education.
• Must possess a valid Ontario driver's license.

Responsibilities

• Implement and document small and large-scale IP networks.
• Provide technical direction regarding issues and maintenance.
• Analyze customer applications and troubleshoot issues.
• Maintain communication with customer service and product teams.
• Install products and deliver training to customers.

Skills

Customer service excellence

Networking troubleshooting

Linux proficiency

IP Networking Protocols

Knowledge of Internet technologies

Education

Education in Computer Networking or related experience

Electrical/Computer Technician education

Job description

A leading global broadcast solutions manufacturer is seeking a technical support specialist to engage with clients and ensure excellent service. The role involves configuring Ethernet/IP networks and troubleshooting technical issues. Applicants should have a background in Computer Networking and be comfortable with Linux. Networking protocol knowledge is crucial. This position offers a competitive compensation package and a casual work environment.