Field Service Engineer – Food Processing & Packaging

Future Recruitment; Remote; CAD 74,000 - 94,000; Full time

Job summary

A leading recruitment firm is seeking a skilled Field Service Engineer specializing in industrial factory equipment. In this role, you will be the first point of contact for clients, providing essential installation, maintenance, and repair services. The ideal candidate will have extensive knowledge of industrial machinery and relevant qualifications, excellent problem-solving skills, and a customer-focused approach. Join a supportive environment with remote working flexibility and make a difference in clients' success.

Benefits

Comprehensive training

Opportunities for professional development

Focus on work-life balance

Qualifications

• Proven experience in the industrial engineering sector.
• Strong knowledge of electronics and mechanical systems.
• Willingness to travel extensively across the Southeast region.

Responsibilities

• Carry out installation and repair of industrial food processing machinery.
• Diagnose faults to reduce client downtime.
• Provide technical support and training to customers.

Skills

Proven experience as a Field Service Engineer

Strong understanding of industrial machinery

Excellent diagnostic and problem-solving skills

Ability to work independently

Good communication skills

Education

Level 3 Engineering Apprenticeship

HNC/HND in Engineering or equivalent

Job description

Our client delivers innovative industrial food processing and packaging solutions that help businesses optimise their operations. As a leader in the engineering sector, dedication to quality and customer satisfaction is at the heart of everything they do. They are looking for a skilled and motivated Field Service Engineer (Industrial) to join the dynamic team in the South East. This role is pivotal to continued success and growth.

As a Field Service Engineer specialising in industrial factory equipment, you will be the first point of contact for clients, providing expert installation, maintenance, and repair services. Your technical knowledge and problem‑solving skills will ensure that machinery operates at peak performance, minimising downtime and maximising client satisfaction.

Key Responsibilities

• Carry out installation, commissioning, servicing, and repair of industrial food processing machinery on‑site.
• Diagnose and troubleshoot faults efficiently to reduce client downtime.
• Provide technical support and training to customers on equipment use and maintenance.
• Maintain accurate records of service activities, parts used, and customer interactions.
• Collaborate with the engineering and sales teams to provide feedback and improve product performance.
• Manage your schedule effectively to meet customer commitments and respond to emergency call‑outs.
• Always ensure compliance with health and safety standards during field operations.

Qualifications & Experience

• Proven experience as a Field Service Engineer or similar role within the industrial engineering sector.
• Strong understanding of industrial machinery, electronics, and mechanical systems.
• Relevant technical qualifications such as a Level 3 Engineering Apprenticeship, HNC/HND, or equivalent.
• Excellent diagnostic and problem‑solving skills.
• Ability to work independently and manage time efficiently in a remote role.
• Full UK driving licence and willingness to travel extensively across the Southeast region.
• Good communication skills with a customer‑focused approach.
• Comprehensive training and opportunities for professional development.

Join a supportive and friendly working environment with a focus on work‑life balance, and enjoy remote working flexibility to help you manage your day effectively.

You will work with cutting‑edge technology in an industry that is essential to many sectors, making a real difference to the clients' success. If you are a proactive Engineer who thrives on challenge and delivering excellent service, we would love to hear from you.