Field Operations Technician

Xplore.; Halifax; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading broadband company in Canada seeks a full-time Field Operations Technician in Halifax County. The role involves hands-on maintenance of the broadband network, technical support for network construction, and requires a valid driver's license. Ideal candidates will have knowledge of IP networking and telecom construction, alongside strong troubleshooting skills. The position requires potential overnight travel and working in various conditions.

Qualifications

• 1-year related work experience or a degree/diploma from a related discipline.
• Valid Driver's License required.
• Strong troubleshooting skills and analytical approach.

Responsibilities

• Hands-on integration, repair, and maintenance of the Xplore network.
• Provide technical support for network construction and repair.
• Coordinate multiple priorities and manage tasks effectively.

Skills

IP Networking

Problem-solving

Communication Skills

Organizational Skills

Telecom Construction

Troubleshooting Skills

Education

Degree/Diploma in related discipline or 1-year experience

Tools

Network Equipment Installation

Fibre-Optic Troubleshooting Tools

Job description

We are seeking to hire a full-time permanent Field Operations Technician based in Halifax Dartmouth or surrounding areas in NS. Reporting into the Field Operations Manager you will be responsible for the hands‑on day‑to‑day integration, repair and maintenance of the Xplore network. You are a self‑starter who works well both independently and as part of a greater team with excellent organizational and communication skills. This position acts as a prime in‑field technical contact for support groups in the areas of network construction, repair, maintenance and support.

This role requires basic knowledge of IP Networking, working knowledge of both fixed wireless and fibre‑optic network deployments as well as basic knowledge of telecom construction and tower rigging. This position will involve both on‑call support and off‑hours maintenance work. Some overnight travel is a requirement and you must be willing to adapt to a flexible work schedule.

Key Responsibilities

• Strong problem‑solving, organizational, verbal, listening and written communication skills
• Ability to work both independently and as part of a team and interact with groups throughout the organization
• Capable of working on a variety of projects and coordinating multiple priorities
• Aptitude in IP networking which includes IP addressing and basic routing
• Knowledge in telecom construction including fibre‑optic and copper cabling, punching, proper cable‑pulling techniques, racking ground systems, static precautions, non‑ionizing transmission safety, and Occupational Health and Safety as it relates to construction
• Strong understanding of AC and DC power systems and conversions including voltage and wiring of single‑phase, poly‑phase alternating current cables and direct current and negatively grounded direct current
• Experience with identifying all major types of RF fibre and power connectors
• Experience with the construction and maintenance of communication tower sites
• Strong troubleshooting skills
• Strong organizational and time‑/task‑management skills

Ideal Candidate

• 1‑year related work experience or a degree/diploma from a related discipline
• Valid Driver's License
• Excellent verbal listening and written communication skills
• Experience with fixed wireless and fibre‑optic network deployments
• Experience handling, configuring and installing network equipment (e.g., Ericsson, Ceragon, Alpha DC Power Systems, Ciena, Cisco)
• Certified Fibre Optic Technician (CFOT) or equivalent experience would be an asset
• Experience with fibre‑optic troubleshooting tools & test sets (OTDR, power meters)
• Strong troubleshooting skills. Ability to break problems down using an analytical approach
• Exposure to industry standards for Health & Safety Construction & CSA
• Working knowledge of networking technologies including TCP/IP, routers, switches, DHCP
• Basic understanding of fixed wireless/fibre‑optic network architecture and infrastructure
• A credit card capable of carrying work‑related expenses
• The ability to work outside in all types of weather conditions
• Ability to work away from home. Long days & weekends as required

As a condition of employment and in order to comply with industry‑related data security standards this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.

Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

Company Overview

Xplore Inc. is Canada's fibre 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world‑class fibre optic and 5G wireless network to enable innovative broadband services for better everyday rural living for today and future generations.

Employment Details

Employment Type: Full‑Time

Experience: years

Vacancy: 1