Field Operations Supervisor (FOS) - Ontario

Treasury Board of Canada Secretariat; Oshawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A government agency is seeking a Field Operations Supervisor in Ontario to manage census field operations. The ideal candidate will lead and coordinate a team, ensuring high-quality data collection. Essential qualifications include a secondary school diploma and experience in managing teams and complex workloads. Candidates are encouraged to show diversity and may need to travel or work irregular hours.

Qualifications

• Experience supervising a team, including assigning work and managing performance.
• Experience managing a workload, including delegating multiple tasks to meet deadlines.
• Experience working in a large-scale project with competing deadlines and conflicting priorities.

Responsibilities

• Plan, organize, and control census field operations for an assigned area.
• Train and supervise a team of supervisors and coordinate activities.
• Monitor performance and productivity of staff and resolve issues.

Skills

Managing a workload

Supervising a team

Effective written communication

Effective oral communication

Thinking things through

Working effectively with others

Adaptability

Education

Secondary school diploma

Tools

Email

Word processing software

Spreadsheets

Presentation software

Job description

Field Operations Supervisor (FOS) – Ontario

Reference number: STC25J-180007-000005

Closing date: 31 December 2025 – 23:59 Pacific Time

Who can apply: Canadian citizens or permanent residents living within a 125 km radius of the position. Indigenous community residents are especially encouraged.

Overview

Statistics Canada is hiring a Field Operations Supervisor to lead census field operations in Ontario. The supervisor will manage a team of supervisors, coordinate operations, and ensure high quality data collection.

Duties and Responsibilities

• Plan, organize, and control census field operations for an assigned area.
• Train and supervise a team of supervisors and coordinate activities of their employees.
• Monitor, analyze, and evaluate field operations by reviewing activity reports.
• Authorize employees’ weekly payment, expenses, and allowances.
• Monitor performance and productivity of staff and resolve collection, staff, and pay issues.
• Promote respondent participation in the census and implement regional communication strategies.
• Respond to inquiries from the public.
• Work collaboratively with other census employees, including other FOSs, Assistant Manager Pay (AMPs), Recruitment Coordinators (RCs), and Manager of Administration (MAs) to resolve collection, processing, and pay issues.
• Work closely with Recruitment Clerk (REC) and Field Operations Manager (FOM) to meet targets.

Work Environment

Statistics Canada fosters an inclusive work environment where employees are treated equitably and reflect Canadian diversity. The Census of Population gathers demographic, social, and economic information to support public policy and planning.

Intent of the Process

This staffing process will staff AS-03 positions for the 2026 Census, varied by location and security requirements. Candidates may be contacted when vacancies arise.

Essential Qualifications

• Education: A secondary school diploma or equivalent combination of education, training, and experience.
• Experience managing a workload, including delegating multiple tasks to meet deadlines.
• Experience performing computer functions (email, word processing, spreadsheets, presentations, virtual meeting invites).
• Experience working in a large‑scale project with competing deadlines and conflicting priorities.
• Experience supervising a team, including assigning work and managing performance.

Essential Competencies

• C1 Demonstrating integrity and respect
• C2 Thinking things through
• C3 Working effectively with others
• C5 Adaptability
• C6A Effective written communication
• C6B Effective oral communication
• C4 Showing initiative and being action oriented

Asset Qualifications

• Experience delivering training
• Experience conducting recruitment activities
• Experience working on a previous Census of Population
• Experience working with Indigenous peoples or in Indigenous communities
• Experience supervising a data collection operation

Language Requirements

• English – Essential
• Bilingual imperative – BBB / BBB
• Bilingual imperative – CBC / CBC

Conditions of Employment

• Reliability Status security clearance
• Availability and willingness to travel occasionally.
• Availability and willingness to work overtime.
• Availability and willingness to work evenings and weekends.
• Secure office space and private area at residence for confidential phone calls.
• Reliable internet access at residence.

Employment Equity and Diversity

Employment equity may be used to address the under‑representation of designated groups. Candidates are encouraged to indicate if they belong to a designated group.

How to Apply

Submit a CV/resume and respond to screening questions. Provide concrete examples that demonstrate how you meet the essential and asset qualifications using the STAR model (Situation, Task, Actions, Results). The application will be used primarily to validate the information in your responses.