Field Liaison Officer

Canadian Nuclear Laboratories; Port Hope; On-site; CAD 70,000 - 90,000; Full time

Job summary

A nuclear energy organization is seeking a Field Liaison Officer in Port Hope, Ontario. This role involves communication with property owners and contractors, ensuring public engagement and stakeholder satisfaction during remediation projects. Candidates should possess a relevant university degree and a minimum of five years of experience, alongside strong communication and time-management skills. A valid driver’s license is required. This position offers excellent benefits from day one.

Benefits

Paid time off (vacation, sick, personal)

Immediate benefits

Tuition support

Pension plan

Qualifications

• Minimum five years of progressive work experience in relevant fields.
• Experience interfacing with construction contractors.
• Ability to navigate difficult conversations professionally.

Responsibilities

• Act as communication bridge between property owners and contractors.
• Provide regular updates to stakeholders on planned work.
• Attend contractor meetings and address stakeholder concerns.

Skills

Excellent written and oral communication skills in English

Strong time-management abilities

Ability to balance multiple competing priorities

Interfacing effectively with contractors

Education

University or college degree in communications and/or environmental sciences

Tools

MS Office tools (Word, Excel)

Valid Ontario “G” driver’s license

Job description

Can you see yourself in a role where your communication skills genuinely make a difference? Do you enjoy building strong relationships, earning trust, and helping people feel informed and supported? Does being the on-site link between CNL, contractors, and local residents sound like work that would energize you? Are you someone who thrives on keeping details organized, conversations clear, and community needs front and center?

If so, you may be the perfect fit for our Field Liaison Officer position in Port Hope. In this role, you’ll support the Port Hope Area Initiative by ensuring homeowners and stakeholders feel heard, respected, and confident throughout active remediation work.

If you're nodding “yes,” then this could be the opportunity you’ve been waiting for—apply today!

What will you be doing!

• Acting as the communication bridge between property owners/occupants and Canadian Nuclear Laboratories (CNL) contractors, explaining daily construction activities in plain language.
• Providing regular updates to stakeholders on planned work and promptly notifying them of any unexpected changes or schedule adjustments.
• Representing CNL as an ambassador in the community and aligning all communication with project messaging and goals.
• Serving as the first point of contact for stakeholder questions or concerns and escalating issues to the Small-Scale Sites Communications team when needed.
• Attending daily contractor meetings to review upcoming construction work and raise or resolve stakeholder concerns.
• Ensuring contractors follow their approved communications plan.
• Mitigating complaints by spotting issues early, solving problems proactively, and collaborating with Construction and Project teams.
• Handling occasional difficult conversations with professionalism and calm.
• Providing regular feedback to in-office staff, highlighting concerns and offering potential solutions.
• Bringing major complaints or emerging issues to the Senior Field Liaison Officer immediately.
• Escalating complex or unresolved stakeholder issues to the Senior Field Liaison Officer for formal follow-up.
• Attending internal CNL meetings and public events to stay informed and represent the Small-Scale Sites Communications team.
• Supporting the Complaints Resolution Program when issues enter the formal process.
• Modelling diplomatic, tactful, ethical behavior in all interactions.
• Managing your time effectively to coordinate with other staff and contractors efficiently.
• Documenting stakeholder interactions accurately and filing records according to corporate requirements.
• Communicating daily with Communications and technical staff by phone, text, and email.
• Operating a CNL fleet vehicle safely and ensuring it is kept clean and secure.
• Other duties as assigned by your manager.

What we are looking for:

• Education
  • University or college degree in communications and/or environmental sciences and/or related field
• Experience
  • Minimum five years of progressive and comprehensive work experience in the field.
  • Interfacing effectively with construction contractors in day-to-day field activities.
  • Communicating one-on-one with property owners, occupants, and members of the public.
  • Navigating difficult conversations with confidence, clarity, and professionalism.
  • Applying experience from residential construction or environmental remediation projects is a strong asset.
• Knowledge, Skills & Abilities
  • Excellent written and oral communication skills in English.
  • Demonstrated leadership skills with strong time-management abilities.
  • Ability to balance multiple competing priorities effectively.
  • Proficiency with MS Office tools, including Word and Excel.
  • Valid Ontario “G” driver’s license.
• Security Clearance Eligibility Required
  • Level 2 Secret requires a minimum of 7 years of verifiable history in Canada, Australia, New Zealand, the United States, and/or the United Kingdom. CNL implements security screening in accordance with the Treasury Board of Canada Secretariat's “Standard on Security Screening” and the “Policy on Government Security.”

Why CNL?

Does working with a team across Canada to advance nuclear science and technology for a clean and secure world speak to you? We're reinventing ourselves to be the pacesetters so we can lead the charge in solving the problems that matter, like building the next generation of clean nuclear and hydrogen energy solutions, developing new and better-targeted cancer treatments, and continuing to lead the world in environmental remediation.

We offer a complete total rewards package:

• Paid time off (vacation, sick, floater & personal);
• Benefits effective day one, that’s right, no waiting period;
• Tuition support,
• and a pension!

Do Our Priorities Resonate with You?

• Clean energy for today and tomorrow.
• Restore and protect the Environment.
• Contribute to the health of Canadians.

Location:

CNL's Historic Waste Program Management Office is in Port Hope, Ontario's beautiful and historic community. Roughly 100 km east of Toronto, it is still close enough to the “Big City” without all the hassle of being in the “Big City.” As a leader in environmental remediation at nuclear and radiologically contaminated sites, CNL is implementing the Port Hope Area Initiative on behalf of Atomic Energy of Canada Limited. The cleanup of historic Low-Level Radioactive Waste by CNL in Port Hope and Port Granby in Ontario demonstrates Canada’s commitment to the safe, long-term storage and management of nuclear waste.