Ferry Deckhand: Safety-Focused Passenger & Vessel Ops

Amico; Amherstburg; On-site; CAD 25,000 - 30,000; Full time

Job summary

Amico, including its Amherstburg Ferry affiliate, is seeking a Deckhand to support safe ferry operations and passenger service. You will assist the Captain with vessel operations, safety monitoring, maintenance, and customer interactions.

The role requires strong safety awareness, marine environment experience, and excellent communication. Candidates should be flexible for shifts, including weekends, in a dynamic, Canadian maritime setting.

Qualifications

• High School diploma or equivalent.
• Ability to work safely in a marine environment.
• Strong customer service and communication skills.
• Ability to follow instructions and work effectively as part of a team.
• Physical ability to perform manual labour, handle mooring lines, and work outdoors in varying weather conditions.
• Reliable transportation and flexible availability, including weekends, holidays and shift work.
• Previous experience in marine, ferry, transportation, tourism, or customer service operations considered an asset.
• Marine Emergency Duties (MED) certification.
• Standard First Aid and CPR certification.
• Experience handling lines, docking operations, and vessel maintenance.
• Strong organization and time management skills.
• Ability to work independently and with minimum supervision.
• Problem solving and troubleshooting knowledge.
• Strong verbal and written communication skills.
• Self-motivated, self-dedicated, and results oriented.

Responsibilities

• Promote and adhere to all safety requirements on board and at docking.
• Ensure passengers follow established safety procedures and regulations.
• Conduct safety inspections of passengers and crew areas.
• Assist in emergency situations, including evacuations, fire response, first aid and rescue operations.
• Participate in emergency drills and maintain readiness for all emergency response procedures.
• Inspect and maintain lifesaving, firefighting, and emergency equipment as assigned.
• Assist the Ferry Captain with the safe operation of the vessel during boarding, departures and docking procedures.
• Perform mooring and unmooring operations, including handling lines and securing the vessel safely at docks.
• Monitor vessel decks and passenger areas during voyages and ensure safety and cleanliness.
• Assist with loading and unloading passengers, cargo, supplies, and equipment.
• Maintain awareness of weather and water conditions and communicate any concerns to the Ferry Captain.
• Welcome passengers and provide professional, courteous and helpful service.
• Assist passengers during boarding and disembarkation, including those requiring additional support.
• Address passenger inquiries and elevate issues or concerns to the Ferry Captain when appropriate.
• Provide information regarding schedules, safety procedures, and vessel operations.

Skills

Customer service

Communication

Teamwork

Safety awareness

Problem solving

Time management

Independence

Adaptability

Education

High School diploma or equivalent

Job description

Amico, including its Amherstburg Ferry affiliate, is seeking a Deckhand to support safe ferry operations and passenger service. You will assist the Captain with vessel operations, safety monitoring, maintenance, and customer interactions.

The role requires strong safety awareness, marine environment experience, and excellent communication. Candidates should be flexible for shifts, including weekends, in a dynamic, Canadian maritime setting.