Fashion Sales Associate — Elevate Customer Experience

Appliance Canada; Victoria; On-site; CAD 32,000 - 40,000; Full time

Benefits offered by this job

Flexible Hours

Career Advancement

Paid Time Off

Store Employee Discount (up to 70% on

RCL brands 50%

Job summary

Reitmans (Canada) Limited is seeking a Fashion Associate to deliver a personalized shopping experience, assist in fitting rooms, and process transactions at the cash desk. You will help maintain a welcoming store environment and support daily operations.

The role emphasizes strong customer service, fashion knowledge, and teamwork, with flexible hours including evenings and weekends. Eligibility includes standing for periods and lifting up to 40 lbs; store discounts are offered.

Qualifications

• Experience in retail, sales, or customer service is preferred.
• Strong communication and interpersonal skills.
• Team player with a positive attitude and attention to detail.
• Passion for fashion: good sense of style and solid knowledge of fashion trends.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexible availability; able to work evenings, weekends and holidays.
• Ability to multitask and stay organized in a fast-paced, dynamic environment.

Responsibilities

• Deliver an outstanding shopping experience that builds strong customer relationships and loyalty.
• Process transactions efficiently and accurately to ensure customers feel valued at checkout.
• Promote a customer-first approach by providing personalized assistance, answering questions, and contributing to an inclusive, welcoming environment.
• Use product knowledge and current promotions to drive add-on sales and support store performance.
• Maintain a clean, organized, and visually appealing sales floor.
• Support daily store operations to ensure smooth and consistent execution.

Skills

Retail experience

Customer service

Communication skills

Team player

Fashion sense

POS knowledge

MS Office familiarity

Flexible hours

Tools

POS/ERP/ATS systems and MS Office

Job description

Reitmans (Canada) Limited is seeking a Fashion Associate to deliver a personalized shopping experience, assist in fitting rooms, and process transactions at the cash desk. You will help maintain a welcoming store environment and support daily operations.

The role emphasizes strong customer service, fashion knowledge, and teamwork, with flexible hours including evenings and weekends. Eligibility includes standing for periods and lifting up to 40 lbs; store discounts are offered.