Family Time Support Worker - 1225

The Family Centre; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A family support organization in Edmonton seeks a full-time Family Support Worker passionate about building relationships with families. The role involves supporting marginalized children and their families, particularly Indigenous communities, through trauma-informed care. Ideal candidates will possess a diploma in a human services field alongside exceptional problem-solving and collaborative skills. The organization offers a competitive compensation package, including a comprehensive benefits plan and opportunities for professional development.

Benefits

Competitive salary

Comprehensive benefits plan

Paid training

3 weeks’ vacation

Mileage and parking compensation

Employee Support Groups

Qualifications

• Experience working with Child & Family Services is an asset.
• Experience supporting diverse cultures, especially Indigenous families.

Responsibilities

• Support marginalized children and families with CFS involvement.
• Facilitate family time between parents and children.
• Teach parenting skills and reinforce positive interactions.

Skills

Building relationships

Problem-solving

Organizational skills

Collaborative skills

Communication skills

Education

Diploma or Degree in Human Services Field

Job description

Why work with us:

The Family Centre is looking for a full‑time family support worker who enjoys and is good at building working relationships with families and other parties and who have excellent problem‑solving, organizational, and collaborative skills. We are focused on Trauma‑Informed Care for both our communities and staff teams, and provide services based on research and evidence‑based practices. We encourage employees to bring their authentic self to work in our diverse and inclusive environment. The organization is committed to Indigenous ceremony and practice and welcomes knowledge of ceremony and lived experience. Our culture is focused on providing a safe and supportive workplace including paid training, excellent benefits, a wellness program, and much more.

What you will be doing:

The Family Time Support Worker (FTSW) provides support to marginalized children and families who have Children and Family Services involvement. This includes a significant proportion of First Nations, Metis and Inuit families, as well as, Refugee and first‑generation Canadian families that have experienced the impacts of trauma and multigenerational abuse and neglect. The FTSW supports family time between parents and their children in the community and in client homes. FTSWs are actively engaged in hand‑over‑hand teaching with a focus on supporting parent‑child attachment, reinforcing parents’ strengths, and bolstering parenting skills by sharing content such as child development, play, structure, routine, and positive discipline practices. FTSWs support parents and children to successfully enjoy their family time together. FTSWs often transport children to and from supported family time. Additionally, FTSWs may provide occasional childcare.

• Work a regular schedule of either Tues – Sat or Sun – Thurs with a minimum of 2 – 3 evenings per week
• Support family time between children in care and their parents and/or significant others in their life. Amplify caregiver's strengths while modelling and teaching parenting skills, child development, play, structure and routine, and positive discipline
• Support parents with children in their primary care to learn and practice parenting skills. This includes but is not limited to child development, age appropriate expectations, relationship building, attachment, play, and meeting basic needs
• Transport parents and children as needed between appointments and scheduled family time
• Complete formal documentation objectively
• Attend trainings and supervision meetings as required

What you will bring to the role:

• Diploma or Degree in Human Services Field (Social Work, Child and Youth Care, Human Ecology, Early Childhood Development, Education, Psychology, Sociology, etc.) with related experience
• Experience working with Child & Family Services and CSD is considered an asset
• Experience working with families from diverse cultures, especially Indigenous families
• Proficient oral and written communication skills

Background Check Process & Requirement:

• As a part of the selection process, The Family Centre will conduct reference checks with your most recent employers.
• Police Information Check‑ Vulnerable Sector (completed within the last 6 months)
• Child Intervention Records Check (completed within the last 6 months)
• Our Children Are Sacred Youth Suicide Prevention Training or ASIST Suicide Intervention Training within 3 months of start date
• Standard First Aid Level C CPR within 3 months of start date

• Registration with a professional body, if eligible (such as RSW)
• $2 million Vehicle Liability Insurance
• Reliable Vehicle, available for regular use and valid driver’s license
• 5‑years Driver Abstract

What you can expect:

Training – comprehensive onboarding/orientation process which includes service specific training, and agency wide core training

Feedback – a strong supervision model that provides regular formal and informal opportunities for feedback

Performance coaching – formal and informal coaching regarding the development of personal and professional growth and development

Reasonable accommodation – The Family Centre will provide reasonable accommodation when requested by a qualified applicant or employee

Compensation – The Family Centre is committed to employee wellbeing and development. The comprehensive compensation package offered to employees reflects those values and is competitive within the marketplace.

• $45,873 to $59,118 annually
• 36.5‑hour work week
• Fully paid Group Benefit Plan
• Health spending account
• 3 weeks’ vacation
• RRSP matching
• Ongoing paid training
• Mileage and parking compensation
• Paid sick time (up to 8 days per calendar year)
• Agency‑wide social events
• Employee Support Groups

Closing Date: January 2, 2026

The Family Centre acknowledges that our work takes place on Treaty 6 territory, a traditional meeting ground, gathering place, and traveling route for the nehiyaw (Cree), Anishinaabe (Ojibway/Saulteaux), Niitsitapi (Blackfoot), Métis, Dene, and Nakota (Stoney). Through our support of an Indigenous way of being and seeking towards being wichitasowak (people who are helping), the Family Centre acknowledges all the many First Nations, Métis, and Inuit whose footsteps continue to enrich these lands.

The Family Centre thanks all applicants in advance. Only those candidates selected for an interview will be contacted.