Family Support Worker - Weekends

Prison Advice and Care Trust; Sutton No. 103; On-site; CAD 49,000 - 60,000; Full time

Benefits offered by this job

Free confidential advice and counsell­

Cycle to work scheme

Life assurance

Eye care vouchers

Generous annual leave

Job summary

Prison Advice and Care Trust (PACT) seeks a Family Support Worker based in the Visitor Centre to assist families visiting prisoners. You will support visitors, run play activities for children, and help coordinate family days while working within Pact's family services framework.

Ideal candidates bring experience with families in challenging settings, strong organisation, safeguarding knowledge, and excellent interpersonal skills to build partnerships with external agencies.

Qualifications

• Experience working with families in challenging environments, preferably involving offenders or their families.
• Excellent organisational skills and ability to manage a demanding workload.
• Knowledge of safeguarding/child protection practice and ability to build partnerships with agencies.

Responsibilities

• Provide support to families visiting loved ones in the Visitor Centre.
• Facilitate prison visits and family days, supporting play services and catering-related activities.
• Offer guidance and information to families visiting prisoners and coordinate with Pact's family work.

Skills

Experience with families

Organisational skills

Safeguarding knowledge

Interpersonal communication

Job description

Salary: FTE £28860 per annum, £5,772.00 actual earnings per annum

As Family Support Worker you will provide support to families visiting loved ones in the Visitor Centre, visitor centre services include; play and children's services; and a catering service. You will work as one of the PACT Family team, you will be based primarily in the prison's visitor centre and visits hall providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the play service.

A Family Support Worker provides support to families visiting loved ones in the Visitor Centre. Visitor centre services include play and children's services; and a catering service.

About You:

• To be successful in this role you will have experience and understanding of working with families in a challenging environment, ideally involving offenders and/or their families.
• You will also have excellent organisational skills and the ability to manage a demanding work load.
• You will have the ability to contribute to planning and development of Pact's family work and also have knowledge of safeguarding/child protection practice.
• Furthermore you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies.

What Pact Offer:

• free confidential advice and counselling service
• cycle to work scheme
• life assurance
• eye care vouchers
• generous annual leave plus more

You will have the opportunity to attend internal training events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 20 weeks probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.