Family Support Worker II, Casual

Taproot Community Support Services; Fort McMurray; On-site; CAD 40,000 - 55,000; Part time

Job summary

A community support organization in Fort McMurray is seeking a Family Support Worker to provide flexible assistance to families, youth, and children. Responsibilities include conducting community visits, managing service plans, and fostering trusting relationships with families. Ideal candidates will have experience working with families and relevant educational background. Competitive wages and employee benefits are included in this role.

Benefits

Employee ownership from day one

Work/life balance

Learning and career development opportunities

Paid vacation and benefits

Defined benefit pension plan

Employee and Family Assistance Program

Qualifications

• 2+ years’ experience working with families required.
• Student enrolled in related Diploma or Degree program preferred.
• Class 5 Alberta Driver’s License with clear Driver's Abstract.

Responsibilities

• Provide flexible support to families and youth.
• Conduct family visits in the community as needed.
• Establish trusting relationships that foster development.

Skills

Experience with families

First Aid/CPR certification

Computer skills

Indigenous language skills

Cultural competence

Education

Diploma or Degree in Social Work or related field

2+ years of experience

Tools

Reliable vehicle

Email and document preparation software

Job description

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 700-plus employee‑owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $50 million.

The Position

The Family Support Worker works directly with families, youth, children and adults to facilitate home and community visits aimed at strengthening and preserving families. Family Support Workers convene and facilitate family care teams to provide support and ensure best outcomes. The Family Support Worker will be available on a casual basis.

Must be prepared to travel and be able to work a flexible schedule including weekdays, evenings and weekends.

Qualification requirements deem this to be Family Support Worker level 2.

Once hired, Casual employees are contacted to work a variety of shifts (based on availability) to cover staff illness, LOA, vacation etc. in Strong Families programs located in Fort McMurray. This position requires Union membership with CUPE 2559.

In Your Role You Will

• Provide flexible and responsive support to address children, youth, family or caregiver needs.
• Oversee and manage service plan goals and objectives.
• Provide care through individual program plans while respecting choices, decisions and needs of families.
• Establish trusting relationships with families to assist them toward development of interpersonal communication skills, daily living skills, and other areas of interest.
• Accommodate and respect cultural, social and religious heritage.
• Collaborate and/or work as a team with community systems (i.e. school), specialized service providers, volunteers and extended family members.
• Conduct family visits in the community and be available for evening/weekend visits and/or on standby as required.
• Prepare and submit reports as per specifications and deadlines.
• Adhere to protocols that relate to abuse and appropriately report safety concerns.
• Advocate minimizing risks and promote opportunities to maximize and/or enhance community, family and individual support networks for individuals.
• Represent Taproot with professionalism and respect within our communities.
• Adhere to ethical/professional standards, perform all program activities in accordance with Taproot policies and procedures as well as program specific policies, Children and Family policies, accreditation and core standards.
• Knowledge of Indigenous culture is beneficial.
• A detailed Family Support Worker 2 job description is available upon request.
• Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

• 2+ years’ experience working with families.
• Student currently enrolled in a Diploma or Degree program in Social Work, Child and Youth Care, Early Childhood or related Social Sciences or Human Service.
• Other combinations of education and experience may be considered.
• Class 5 Alberta Driver’s License, appropriate insurance and clear Drivers Abstract (free of DUI, distracted driving, multiple speeding tickets).
• Reliable vehicle with backseat for transporting children in care seat (supplied).
• Computer skills - required for emailing and document preparation, as all files are electronic.
• First Aid/CPR and Suicide Intervention certificates or attend employer-provided training.
• Preference will be given to applicants of Indigenous ancestry who walk in the traditional ways of life and being with strong cultural ties to the community. Indigenous language skills are an asset.

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we’re building a company we’re proud of.

Our Employees Enjoy

• Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends.
• Work/life balance.
• Learning and career development opportunities.
• Competitive wages and salaries.
• Paid vacation and benefits for eligible employees.
• Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia.
• Matching RRSP plan for eligible employees within Alberta.
• Professional development opportunities and job-related training.
• Employee and Family Assistance Program.
• Long Service Milestone rewards.
• Employee referral bonus program.
• A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good.

For more information on Taproot Community Support Services visit our website: taproot.ca

We recognize that equity diversity and inclusion (EDI) is an important element in our work and in our day to day lives.

No telephone calls please. Only those candidates selected for an interview will be notified.