Family Support Worker

Abiona Centre For Infant & Early Mental Health; Toronto; On-site; CAD 44,960 - 60,817; Full time

Job summary

Abiona Centre For Infant & Early Mental Health is seeking a Family Support Facilitator to empower young mothers and their families. The role centers on WrapAround planning, advocacy, and coordinated services for mothers aged 13-29 and their babies in Ontario.

You will lead psycho-educational sessions, manage cases, and collaborate with a multidisciplinary team to strengthen family supports and community connections.

Qualifications

• Post-secondary degree in Child and Youth Care or equivalent required.
• Certificate in Infant and Early Childhood Mental Health is an asset.
• Training in High Fidelity WrapAround facilitation will be provided; certification required.
• Minimum 3 years of youth or family support work and case management experience.
• Experience in advocacy within systems (child welfare, housing, healthcare).
• Strong leadership and crisis planning abilities.

Responsibilities

• Support young mothers and their infants using WrapAround facilitation.
• Provide case management, advocacy, and community referrals.
• Deliver parenting and attachment-based psycho-education sessions.
• Collaborate with a multi-disciplinary team to coordinate wraparound services.
• Engage families in goal setting and community engagement.

Skills

Interpersonal communication

Verbal communication

Written communication

Leadership

Crisis management

Self-directed work

Time management

Multilingual abilities

Education

Post-secondary degree in Child and Youth Care

Certificate in Infant and Early Childhood Mental Health (asset)

Tools

Microsoft Office

Client information systems

Job description

Abiona Centre For Infant & Early Mental Health (the “Centre”), is a client-centered organization focusing on infant and early childhood mental health. We support pregnant and parenting young mothers aged 13-29, along with their babies who reside at the Centre or in the community. As an accredited Children’s Mental Health Centre, we are the largest Young Parent Infant Centre in the province.

Our commitment is to create a better future for vulnerable pregnant and parenting young mothers and their children 0-6. Our infant and early childhood mental health programs give our clients the tools they need to build secure relationships with their babies, cope with life’s adversities, find help when needed and succeed in life. We offer a live-in treatment program, transitional housing, on-site high school programs, community housing support, housing and community support referral services, and maternal-infant mental health programs. Collaborating with community partners, our multi-disciplinary team provides wraparound programs addressing mental health, education, life skills, and transitional needs. The Centre also operates an EarlyON Child and Family Centre, along with two Early Learning Centres open to families, young women, and their children in the community.

Our vision is a world where families led by young women have the emotional and physical supports to realize their full potential.

Reporting to the Supervisor, MIMH, the Family Support Facilitator will play a crucial role in empowering young mothers by leveraging the strengths of their families and communities.

Utilizing the proven Canadian High Fidelity WrapAround Service, the Facilitator will guide individualized planning processes to address the diverse needs of each young parent family up to 29 years old. This role is not just about education and care, but to foster a nurturing environment that strengthens family units and enhances community support systems.

Position: Family Support Facilitator

Term: Full Time Temporary Contract / Existing Position (Up to November 29, 2027)

Rate of Pay: $ 52,884 per annum

Department: Maternal Infant Mental Health (HomeNest Program)

Reports to: Supervisor, Maternal Infant Mental Health Program (MIMH)

Qualification:

• Post-secondary degree in Child and Youth Care or equivalent combination of experience, education, and training.
• Certificate in Infant and Early Childhood Mental Health or equivalent is an asset.
• Training in High Fidelity WrapAround facilitation will be provided, and successful completion of the Certification program is required.
• Minimum 3 years of experience in youth or family support work and case management.
• Understanding of WrapAround facilitation is an asset.
• In-depth understanding of issues affecting young parents and their infants.
• Experience in advocacy within various systems such as child welfare, legal, housing, and healthcare.
• Experience supporting pregnant and parenting youth, with knowledge of prenatal, postnatal, and early parenting needs.
• Demonstrated expertise in infant and early childhood mental health, including identifying family protective factors.
• Strong leadership skills in facilitating goal attainment based on client needs.
• Experience in conducting parenting and attachment-based psycho-education sessions.
• Critical and creative thinking for goal setting and community engagement.
• Proficiency in crisis planning and management.
• Ability to work independently with remote supervision.
• Excellent interpersonal, verbal, and written communication skills.
• Strong organizational and time-management abilities.
• Proficiency with Microsoft Office and client information systems.
• CPI training and proficiency in a second language are assets.
• Standard First Aid, CPR-C required
• Fluency in a second language, such as French, is an asset.

Working Condition:

• 40 hours per week, Monday to Friday from9 am to 5 pm with occasional evening or weekend work
• Regular travel to work sites and client meetings, both in-person and virtually.

The Centre offers a dynamic work environment and career advancement opportunities. The successful candidate must have a negative criminal reference check and vulnerable sector screening as a condition of employment.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, andthe Centre’s Accommodation Policy, accommodation will be provided in all parts of the hiring process. Please make your needs known in advance.

The Centre encourages applications from persons who represent the diverse populations we serve.