Family Support Worker

Bridges Family Programs; Medicine Hat; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community support organization in Medicine Hat is seeking a Family Support Worker to maintain supportive relationships with families. The position requires a degree in Human Services or related experience, and offers flexibility, professional development, and benefits. The role is full-time, typically Monday to Friday, with a starting wage of $23.94 to $24.72 per hour. Ideal candidates will have strong interpersonal skills and experience in family support.

Benefits

Paid vacation (3 weeks)

Paid personal leave days

Employee benefits

Professional development training

Great work-life balance

Qualifications

• Degree or diploma in a related Human Service Field or 3 years of related experience.
• Strong interpersonal communication and organizational skills.
• Experience in family support practice is essential.

Responsibilities

• Maintain supportive relationships with families through home visits and meetings.
• Assist families in developing goals with a strength-based approach.
• Advocate for individuals on their behalf as needed.

Skills

Strong interpersonal communication

Organizational skills

Administrative skills

Experience in family support practice

Understanding of Indigenous cultures

Education

Degree or Diploma in Human Services

Child and Youth Care Certificate

Job description

Responsibilities

• Maintain a trusting, supportive relationship with families by providing information and support through regular home visits, meetings, phone calls, case conferences, etc.
• Utilize a family-centered, strength-based and solution-focused approach to assist families in developing goals.
• At the request of an individual, advocate with them or on their behalf.
• Provide information on parent-child interaction, child development, mental health, childhood attachment, the dynamics of child abuse/neglect and other related information to teach positive parenting and promote independence and a healthy environment for the family.
• Assist individuals in accessing community resources.
• Coordinate, facilitate and participate in parent/child groups.
• Act as a representative for Home Visitation Programs on committees and at community activities.
• Participate in association and program promotion activities.

Qualifications

• Degree, Diploma in a related Human Service Field, a Child and Youth Care Certificate or 3 years of related experience in a Human Service Field (Diploma/Degree preferred).
• Strong interpersonal communication, organizational and administrative skills.
• Experience in family support practice.
• An understanding of the diversity, customs and traditions of Indigenous people and diverse multicultural populations is considered an asset.
• Experience working with computers, email and the internet.

The position is 40 hours per week. The work week is generally Monday to Friday, with day and evening work required. The starting date will be in January 2026. The wage for this position is $23.94 to $24.72 per hour, depending on education and experience. The successful applicant must have a reliable, insured vehicle for daily use and a valid Driver’s Licence and vehicle registration.

We offer a great team, a positive working environment, flexibility, professional development training, 3 weeks of paid vacation per year, paid personal leave days, employee benefits and a great work-life balance!