Fairmont Jasper Park Lodge Stewarding Supervisor Alberta

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 50,000 - 65,000; Full time

Job summary

A luxury resort in the Canadian Rockies is seeking a Stewarding Supervisor, responsible for training a team, maintaining kitchen cleanliness, and ensuring excellent guest service. Candidates should have previous experience in a Stewarding environment and possess strong communication skills. Benefits include staff accommodation assistance, meal perks, and employee discounts on travel. Must be legally eligible to work in Canada.

Benefits

Subsidized staff accommodation assistance

One complimentary meal per shift

Employee travel program with discounts

Discounts on resort's food & beverage outlets

Access to comprehensive wellness platform

Opportunity to grow within the company

Qualifications

• Experience supervising a team is preferred.
• WHMIS and First Aid certification is an asset.
• Ability to focus on guest needs while remaining calm.

Responsibilities

• Support and train the Stewarding team.
• Maintain sanitation of kitchen equipment.
• Ensure all equipment is in working order.
• Assign duties to colleagues.

Skills

Previous experience in a Stewarding environment

Excellent communication and organizational skills

Strong interpersonal and problem-solving abilities

Ability to work under pressure in a fast-paced environment

Valid Alberta driver’s license

Tools

Microsoft Windows applications

Job description

Fairmont Jasper Park Lodge Stewarding Supervisor Alberta

Permanent, Full‑time position located in Jasper, AB at Fairmont Jasper Park Lodge (ACCAC) – part of the ACCOR Group.

Company Description
Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world‑class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other.

Job Description
Steward Supervisor – support a skilled and engaged team as Stewarding Supervisor, where your care and inspection of all flatware, tableware and kitchen equipment will ensure a superior standard.

Responsibilities

• Consistently offer professional, friendly and engaging service while supporting fellow colleagues.
• Follow departmental policies, procedures and service standards.
• Train and supervise Stewarding team in following policies and procedures.
• Supervise and maintain sanitation of kitchen equipment and other assigned areas.
• Assign colleagues their duties.
• Minimize loss and breakage of china, glassware and silverware.
• Provide fast, efficient guest service and respond quickly to customer requests.
• Ensure kitchen colleagues have dishes/silverware as required.
• Review banquet event orders and ensure all set‑ups and supplies are in place.
• Ensure all equipment is in working order and report any items needing repair.
• Follow all safety and sanitation policies.
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles.
• Other duties as assigned.

Qualifications

• Previous experience in a Stewarding environment required.
• Valid Alberta driver’s license required.
• Previous supervisory experience preferred.
• Computer literate in Microsoft Windows applications preferred.
• Knowledge of chemicals and sanitation preferred.WHMIS and First Aid certified an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem‑solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast‑paced environment.
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Job Perks & Benefits

• Subsidized staff accommodation assistance provided.
• One complimentary meal per shift in the staff cafeteria.
• Employee travel program with discounts on room rates and on food & beverage at Fairmont & Accor properties worldwide.
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability).
• Comprehensive wellness platform for employee mental health and wellbeing support.
• Discounts while using our resort’s food & beverage outlets, fitness centre, and Fairmont Jasper Park Lodge golf course.
• Automatic inclusion in our resort’s Colleague Lifestyle Program which includes access to staff activities and events.
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor.
• We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

Visa Requirements
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.