Failure Analysis Technician

ecolab; Calgary; On-site; CAD 52,000 - 75,000; Full time

Benefits offered by this job

Vacation & flex days

Comprehensive benefits

RRSP contributions

Company-wide shutdown

Job summary

CoolIT Systems in Canada seeks an FA Technician to investigate product failures, run tests, and collaborate with engineers to resolve issues while maintaining lab organization. Your role focuses on ensuring no reoccurrence due to quality problems.

You will perform failure analysis, support RMA activities, and communicate findings to customers and teams. Ideal candidates hold a diploma or tech cert and 1–3 years manufacturing experience, with ASQ CQE/CQT preferred.

Qualifications

• Diploma or technical certification in Mechanical Engineering Technology or related field.
• 1-3 years of experience in a manufacturing environment.
• Legally authorized to work in Canada without sponsorship.
• ASQ-certified CQT or CQE (preferred).

Responsibilities

• Failure Analysis, including functional testing
• Non-Conformance Reporting and Management
• 5S Laboratory housekeeping
• Support the Quality Engineers with Structured Problem Solving
• Reporting to Internal and External Customers
• Supporting the RMA process by providing Failure Analysis details and re-work details
• Additional support to the Quality Manager

Skills

Mechanical components

Electro-mechanical systems

Hand tools

CAD drawings

Cross-functional teamwork

English communication

Travel willingness

Education

Diploma / technical certification

B.Sc. in mechanical engineering

Tools

CNC machining

Injection molding

Extruding

Welding

Additive manufacturing

Surface treatment

Job description

ABOUT COOLIT, AN ECOLAB COMPANY

Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally.

Recognized as one of "The Americas' Fastest Growing Companies 2023" by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinction in both 2021 and 2022,

CoolIT's rapid growth is capturing global attention.

As demand for generative AI, high performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team.

WHAT YOU'LL DO:

Role:

As an FA Technician, you'll be the detective for our products. You'll run tests to figure out why things break, help us track and fix those issues, and keep our lab organized. You'll also work with our engineers to solve bigger problems and share what you find with others. Your main goal is to help us make sure nothing comes back due to quality problems.

Responsibilities:

• Failure Analysis, including functional testing
• Non-Conformance Reporting and Management
• 5S Laboratory Housekeeping
• Support the Quality Engineers with Structured Problem Solving
• Reporting to Internal and External Customers
• Supporting the RMA process by providing Failure Analysis details and re-work details
• Additional support to the Quality Manager

Basic Qualifications:

• Diploma or technical certification in Mechanical Engineering Technology or in a related field
• 1-3 years of experience in a manufacturing environment
• Legally authorized to work in Canada without company sponsorship

Preferred Qualifications:

• B.Sc. in mechanical engineering or a related field
• Experience in a quality-related function (Failure Analysis, Structured Problem Solving)
• Knowledge of various manufacturing processes including CNC machining, injection molding, extruding, welding, additive manufacturing, surface treatment, etc.
• ASQ-certified CQT, or CQE

Skills:

• Working knowledge of mechanical & electro-mechanical components and systems
• Hands-on experience with mechanical assembly and disassembly and competent with hand tools (screwdrivers, wrenches, hand drill etc.)
• Analyzing CAD drawings and product functional & regulatory requirements
• Ability to work individually, and as part of a cross-functional team
• Excellent English language communication skills (verbal and written)
• Willingness to travel up 10% of the time

WHY COOLIT?

We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that will maintain and strengthen our culture while aligning to our vision and values.

We are a company that is full of vibrant, innovative people who love what we do.

Our comprehensive benefits package includes:

• Vacation and flex days, and paid company-wide shutdown during the holiday season.
• Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending.
• Dress for your day - in a casual yet professional environment.
• Retention rewards like "The Big Coffee Break" that reward tenure with additional vacation time and a monetary bonus.
• Company-funded RRSP contributions to support your long-term financial goals.

We thank every candidate in advance, however, only those selected for an interview will be contacted.

Successful candidates for this position will be required to undergo background checks including criminal records check and education.