Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family‑owned, and globally operating business, committed to leaving the world better than we found it. As a B‑Corp certified, Triple‑Bottom Line company, we proudly manufacture nutritious, 'better‑for‑you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.
We're on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you'll have the opportunity to chart your own path to success while contributing to ours.
Position Summary
The Facilities Technician will be responsible for the operation, monitoring, troubleshooting, and basic maintenance of building systems including HVAC, boilers, chillers, pumps, and compressed air equipment. This role requires hands‑on technical skills, attention to detail, and the ability to work independently or with contractors to ensure optimal equipment performance. Riverside strives to keep the highest standard for Building & Physical Infrastructure; this role will support in attending building and infrastructure repairs and maintenance. The successful candidate will support preventive maintenance (PM) programs, respond to issues as they arise, and ensure a safe and reliable working environment for all staff.
Key Responsibilities
Equipment Operation & Troubleshooting
- Perform daily inspections and operational checks on HVAC systems, boilers, chillers, pumps, and compressed air systems, and any other equipment on the Facilities Assets List.
- Troubleshoot and resolve mechanical, electrical, and control issues related to building systems.
- Monitor system performance and adjust to optimize efficiency and reliability.
- Respond promptly to facility‑related breakdowns or alerts, taking corrective action as necessary.
- Assist in loading and unloading equipment, accessories, or furniture.
- Perform minor repair work for scopes under Facilities as directed by the Facilities Supervisor / Manager.
Preventive Maintenance & Repairs
- Carry out scheduled PM tasks on HVAC, chiller, boiler, and related facilities equipment.
- Replace filters, belts, and other consumable components as per maintenance schedules or as and when required or directed by line manager.
- Document all maintenance activities in the CMMS (Computerized Maintenance Management System).
- Identify potential issues before they become major problems and escalat[e] as needed.
Contractor & Vendor Management
- Coordinate and oversee contractors performing specialized maintenance or repairs.
- Ensure all work is completed according to Riverside’s standards and safety requirements.
- Maintain records of service contracts, completed work, and equipment warranties.
- Assist, host or escort contractors for any interventions on Riverside’s Premises.
Facility Monitoring & Reporting
- Conduct and log daily building system checks, documenting temperature, pressure, and operational readings.
- Track system performance trends and report deviations to the Facilities Supervisor / Manager.
- Recommend and implement improvements for energy efficiency and equipment reliability.
Health, Safety, & Compliance
- Follow all company safety policies and procedures while performing work.
- Participate in safety meetings, hazard assessments, food safety workshops, and workplace inspections.
- Ensure that equipment rooms and work areas are kept clean, organized, and safe.
- Live Riverside’s culture and maintain a safe environment as a top priority.
Qualifications & Experience
- At least a High School Diploma or equivalent.
- Minimum 2 years’ hands‑on experience in building systems maintenance with a strong focus on HVAC, boilers, and chillers.
- Basic knowledge and skills in electrical.
- Solid troubleshooting skills for mechanical and electrical components of HVAC, chiller, and boiler systems.
- Working knowledge of pumps, compressed air systems, and related auxiliary equipment.
- Experience with daily operational checks, performance monitoring, and PM scheduling.
- Understanding of basic mechanical, electrical, and control principles.
Skills & Attributes
- Strong problem‑solving skills with the ability to work under pressure.
- Excellent communication skills for working with contractors, vendors, and internal teams.
- Ability to manage multiple tasks with attention to detail and urgency.
- Self‑motivated with the ability to work independently or in a team setting.
- Basic computer skills, including CMMS data entry and MS Office applications.
Working Conditions
- Full‑time position, primarily onsite at our Greater Toronto Area facilities.
- May require occasional evening, weekend, or on‑call work for urgent facility needs.
- Physical demands include standing, walking, lifting (up to 50 lbs), bending, and working in confined spaces or at heights.
- Exposure to mechanical equipment noise and temperature variations in plant areas and exterior works.
What We Expect
- Values‑led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork, and resourcefulness, with a good dash of fun.
- Unparalleled experiences and opportunities: Help us shape the future of our organization and roll up your sleeves while building processes.
- Access to everyone: We have a flat organization with full access to all levels, encouraging open communication and idea sharing.
- Personal development: We support and empower you to chart your own path and reach any heights you set for yourself.
- Gratitude: As a growing business, we show our true gratitude and appreciation; we value you.
What We Offer
- Values‑led: Every step must align with our values, no compromises.
- Courageous determination: We’re willing to take risks, learn, and keep moving forward to help the business grow.
- Humility: Respectful and supportive culture, no superstar paradigm.
- Continuous improvement: We own our mistakes and learn, improving all aspects of our work.
- Immersion in a comprehensive benefits program, with Riverside covering costs.
- RRSP matching or 401k matching for an empowered financial journey.
- Joining Employee‑Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights.
- Developing your career through Riverside University and Tuition Reimbursement Programs.
- An open‑concept work environment that embodies our values.
How to Apply
If you have the commitment to excellence, the energy, the attitude and experience we need, please submit your resume to careers(AT)riversidenaturals with the job title you are applying for in the subject line or click the apply button!
Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.