Facilities Operator II (25-82E)

City of West Kelowna; West Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A progressive municipal organization in Canada seeks a Facilities Operator II to manage day-to-day arena operations, including handling refrigeration systems and maintaining quality ice surfaces. The ideal candidate holds relevant certifications and has at least two years of experience. This role offers competitive pay at $38.17/hr with excellent benefits, including a robust vacation package and the opportunity for professional growth in a supportive environment.

Benefits

Improved vacation package

Municipal Pension Plan

Professional development opportunities

Qualifications

• Minimum of 2 years relevant experience in arena operations.
• Proficient in safety protocols and WHMIS.
• Valid Class 5 BC Driver’s License.

Responsibilities

• Oversee general day-to-day arena operations.
• Perform general custodial duties and ice maintenance.
• Complete preventative maintenance and minor construction projects.
• Ensure safety procedures and enforce facility rules.

Skills

Strong knowledge of arena refrigeration systems

Ice resurfacing expertise

Building maintenance knowledge

Excellent communication skills

Organizational skills

Problem-solving skills

Education

Refrigeration Operator Certificate

Arena Ice Maker's Certificate or equivalent

Grade 12 diploma or equivalent

Tools

Microsoft Office

DDC building controls

Forklift certification

Job description

FACILITIES OPERATOR II

West Kelowna is a thriving city that has a rural sophistication appeal and is a haven for outdoor recreation. Sun‑soaked lakeshores, agricultural charm, and access to urban jobs and living have made West Kelowna the place to be. We maintain a deep connection with our agricultural roots, and we celebrate the one‑of‑a‑kind character of our community.

What We Offer

Improved vacation package, 3 weeks prorated in 1st year/4 weeks vacation at 2 years, competitive salaries, excellent benefits, numerous employee wellness incentives, and professional development opportunities. Build your future with a City who was proudly presented the BC Municipal Safety Association Organizational Safety Excellence Award for leadership, dedication, and diligence in creating a safer and healthier workplace.

Summarized Position Responsibilities

The Facilities Operator II oversees general day to day arena operations including maintaining the ammonia refrigeration plant and performing general custodial duties for a twin sheet arena. Other duties include general ice maintenance, including operating ice resurfacing equipment, power edging, hand edging, ice measurements, installing and removing ice/related marks, and maintaining quality ice surfaces. This role will also be responsible for completing preventative maintenance, handling custodial tasks and minor construction projects, ensuring building security, and maintaining detailed operational records. The Facilities Operator II must follow all safety procedures, enforce facility rules, handle hazardous materials safely, and ensure a clean, safe environment. They also assist with event setups, support junior staff and new team members, and deliver courteous public service, all in compliance with CWK policies and Occupational Health and Safety regulations.

Our Ideal Candidate

Our ideal candidate holds a Refrigeration Operator Certificate (RO), an Arena Ice Maker’s certificate (or equivalent), and has at least two years of relevant experience. They bring strong knowledge of arena refrigeration systems, ice resurfacing, building maintenance, and safety protocols including WHMIS, emergency procedures, and janitorial best practices. Proficiency in Microsoft Office and DDC building controls is essential, along with excellent communication, organizational, and problem‑solving skills. The ability to work independently, interact professionally with the public, and adapt to flexible schedules is key. Additional assets include a Forklift certification and a valid Class 5 BC Driver’s License.

Applications are accepted online at westkelownacity.ca/jobs. We thank all applicants for their interest; however, only those selected for further consideration will be contacted. We will be contacting applicants who meet our requirements as applications are received and this posting may close ahead of the official closing date if a successful candidate is identified.

Competition No. 25-82E | Opens December 18, 2025 | Closes January 19, 2026

Full Time – Permanent | 40 hrs/wk | $38.17/hr

Benefits | Municipal Pension Plan | 4 weeks vac at 2 years

Eligibility and Candidate Questions

Are you legally eligible to work in Canada?

Do you currently have a valid Class 5 BC drivers license or equivalent?

Where do you currently reside?

Do you have a Grade 12 diploma or equivalent?

Do you have a valid Occupational First Aid Level I Certification?

Do you have minimum of 2 years related experience?

Do you have an Ice Maker's Certification or recognized equivalent to the RFABC course?

Do you have a Provincially Certified 5th Class Power Engineer Certification (refrigeration endorsement)?

Do you have a forklift Certification? (considered an asset)

Do you feel you can meet the physical and work environment requirements of this position?

Are you related to or know anyone working at the City of West Kelowna?