Facilities Lead (Facilities)

The Globe and Mail; Toronto; On-site; CAD 78,000 - 85,000; Full time

Benefits offered by this job

Hybrid work environment

Competitive health benefits

Pension plan

Annual wellness subsidy

Education assistance

Job summary

The Globe and Mail is seeking a Facilities Lead to oversee facilities operations, maintenance, and budgets at our Toronto site. You will supervise reception and building staff, manage contracts, and drive safety and efficiency across a fast-paced environment.

This on-site role in Toronto requires strong leadership, budget expertise, and a proactive approach to projects, cost control, and compliance. The position offers a collaborative, inclusive workplace and opportunities for growth.

Qualifications

• University degree or College diploma with 2-3 years in a customer service-focused department and/or 1-2 years of supervisory experience.
• CPR and First Aid Certification.
• Demonstrated creative thinking and problem-solving skills.
• Ability to work effectively in a fast-paced environment with strong organizational and time-management skills.
• Strong contract management and negotiation skills with service providers and vendors.
• Strong project management skills for coordinating building/facilities projects.

Responsibilities

• Supervise and coordinate team workloads, providing training and coaching to reception and building management staff.
• Oversee day-to-day facilities operations and maintenance to ensure a safe, productive workplace.
• Manage preventive and planned maintenance for building equipment.
• Prepare departmental budget and capital plans, with monthly forecasting and month-end processing.
• Review financial reports, analyze variances, and provide cost-management insights.
• Manage service contracts and vendor relationships, including quotes and negotiations.
• Coordinate strategic facilities projects and building improvements with minimal disruption.
• Ensure compliance with health and safety standards and legislative requirements.
• Communicate updates to employees and collaborate with cross-functional teams.

Skills

Communication skills

Creativity & problem solving

Time management

Budgeting & forecasting

Contract management

Education

University degree or college diploma

CPR and First Aid Certification

Job description

COMPANY OVERVIEW

The Globe and Mail is a national icon and one of Canada's most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we've garnered international acclaim for our data visualization, design, and creative storytelling.

We are committed to fostering diversity and inclusivity by reflecting allCanadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative. Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees' growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges.

No matter your position at The Globe, you'll be an integral part of an organization dedicated to making a positive difference in Canada. Join us.

POSITION OVERVIEW

The Facilities Lead is responsible for overseeing facilities operations and maintenance to support a safe, efficient, and productive working environment for employees. The role coordinates day-to-day facilities activities, maintenance programs, and facility projects while managing departmental budgets, financial reporting, vendor relationships, and health and safety requirements. The Facilities Lead also provides day-to-day leadership and coaching to facilities staff and ensures priorities are effectively managed within a fast-paced and changing environment. This is for an existing vacancy, and a on-site role based in Toronto.

RESPONSIBILITIES

• Supervise and coordinate team workloads and assignments, providing training, coaching, and support to reception and building management staff.
• Oversee day-to-day facilities operations and maintenance activities to maintain a safe, effective, and productive workplace.
• Manage and administer preventative and planned maintenance activities for building equipment and facilities.
• Prepare the departmental budget and capital plans, including monthly forecasting, accruals, month-end processing, and monitoring of financial expenditures.
• Review financial reports, analyze variances and spending trends, and provide financial insights to support effective cost management.
• Manage service contracts and vendor relationships, including obtaining quotes, negotiating agreements, and identifying opportunities for cost efficiencies.
• Coordinate and administer strategic facilities projects and building improvements, ensuring work is completed on schedule with minimal disruption to employees.
• Ensure facilities operations comply with applicable legislative requirements, health and safety standards, and safe working practices.
• Assess and resolve day-to-day facilities issues, including urgent situations requiring timely decisions and effective solutions.
• Communicate building updates and facilities activities to employees and collaborate with cross-functional teams to understand requirements and support the successful delivery of assignments and projects.

QUALIFICATIONS

• University degree or College diploma with 2-3 years of experience in a customer service-focused department and/or 1-2 years of supervisory experience.
• CPR and First Aid Certification.
• Demonstrated creative thinking and problem-solving skills, with the ability to assess issues and develop practical solutions.
• Ability to work effectively in a fast-paced environment with strong organizational and time-management skills.
• Strong contract management and negotiation skills, particularly in working with service providers and vendors.
• Strong project management skills with the ability to coordinate building and facilities projects while minimizing disruption to employees.
• Ability to effectively manage competing priorities, tight deadlines, and facilities issues requiring timely resolution.
• Strong ability to establish priorities, resolve issues, and ensure deadlines are met in a fast-paced environment.
• Familiarity with accounting practices and principles, including budgeting, forecasting, accruals, and expenditure monitoring.
• Regular in-office availability from Monday to Friday.

SALARY

The base salary for this role ranges from $78,000 to $85,000 per year. Placement within this range depends on a candidate’s level of experience, technical skills, and alignment with the role’s requirements. Candidates who have been identified as meeting the role’s requirements can expect to be near the midpoint of this range, while the upper end is reserved for those with specialized expertise or a strong track record of success in comparable roles. This role may be eligible for The Globe’s Annual Incentive Plan, which is based on a combination of corporate and revenue objectives and rewards individual performance.

WHY CHOOSE THE GLOBE

The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability.

As Canada’s most respected media brand, The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.

WE OFFER

• Competitive compensation to ensure we hire, retain and reward team members
• Hybrid work environment that promotes work-life balance
• Generous vacation and flexible work arrangements
• Parental leave top-up
• Competitive health and dental benefits
• Defined Benefit pension plan
• Annual wellness subsidy
• On-site chiropractor and registered massage therapist
• Employee and family assistance program
• Free digital subscription to globeandmail.com and 40% off other Globe products
• Education assistance for external training courses

SUPPORTING YOUR GROWTH

• We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values.
• There are lateral and upward advancement opportunities for rewarding and developing careers.
• We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing.
• We support continuing education and provide both internal and external opportunities for training and development.

AI DISCLOSURE: Artificial intelligence tools may be used to support certain aspects of the recruitment process, such as candidate sourcing or application review. All employment decisions, including interview selection and hiring outcomes, are made by human reviewers. We ask candidates to engage authentically in interviews; AI may support preparation but should not be used during interviews or replace your own responses.

THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACE

The Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability. As required by the Federal Contractors Program, The Globe also tracks the proportion of staff in the four Employment Equity categories (Women, Aboriginal Peoples, Persons with Disabilities, and Members of Visible Minorities) to ensure we are reflecting the areas in which we work.

The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.