Facilities Coordinator

Oipc Ab; Edmonton; On-site; CAD 83,000 - 114,000; Full time

Job summary

Alberta Public Service in Edmonton is seeking a Facilities Coordinator to manage enterprise IT facilities, data centres and networks. You will apply IT incident, change, and capacity management practices to ensure reliability and security of critical public services across Alberta.

Reporting to the Team Lead, Facilities, the role requires 7/24 on-call availability, occasional travel, and a permanent full-time appointment.

Qualifications

• University graduation in Computer Science, Information Technology or a related field.
• Minimum of two years in data centre facility management and monitoring.
• Valid driver’s license for site inspections across Alberta.
• Ability to lift 50 lbs.

Responsibilities

• Maintain and support Tier 3 data centres and a large data facility footprint.
• Provide IT development, maintenance and support services to clients.
• Assist with project management processes.
• Update IT systems and programs as needed.

Skills

Network knowledge

IT infrastructure

Problem solving

Communication

Teamwork

Incident management

Education

University graduation in Computer Science or IT

Two-year diploma in computer technology

One-year certificate in related field

Job description

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Job Information

Job Title: Facilities Coordinator

Job Requisition ID: 89092

Ministry: Technology and Innovation

Location: Edmonton

Full or Part-Time: Full-Time

Hours of Work: 36.25 hours per week

Permanent/Temporary/Wage: Permanent

Scope: Open Competition

Closing Date: November 19, 2026

Classification: Systems Analyst Level 2

Salary: $3,189.98 - $4,379.96/ Biweekly ($83,258 - $114,316/ year)

The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding career opportunities.

The Ministry of Technology and Innovation is responsible for making innovation and technology the driving force behind Alberta’s economic growth. To learn more about us, please visit our ministry’s web page Technology and Innovation.

The passionate and solutions focused people that we hire help us to drive vital programs and services that affect Albertans. Whatever your position is here, you will be a part of something great.

Join us!

Role Responsibilities

Keep Alberta Connected. Power the Technology Behind Essential Public Services.

Be part of the team that supports the critical technology infrastructure keeping the Government of Alberta connected and operational. This is an opportunity to contribute to the reliability, security, and performance of enterprise IT facilities that enable essential government services across the province.

Reporting to the Team Lead, Facilities, you will maintain and support Tier 3 enterprise data centres, more than 90 Shared Data Facilities, and over 1,000 network closets across Alberta. These facilities support more than 30,000 users, 500+ locations, and 1,500+ government applications, including approximately 190 critical public services.

You will apply IT Incident, Problem, Change, Project, Service, and Capacity Management practices to resolve complex technical challenges, improve operational performance, and deliver innovative solutions. Working collaboratively with technical teams and stakeholders, you will manage assigned work independently while serving as a subject matter expert in one or more technical areas.

Responsibilities:

• Providing information technology development, maintenance and support services to clients.
• Provide technical support for various applications by recommending changes or enhancements for applicable information technology services/products to the Team Lead. Monitoring various items such as user problems or issues and performing on-call rotational activities.
• Providing system reporting development and support.
• Assisting with project management processes.
• Updating and developing information technology systems and programs.

As technology continues to evolve, adaptability and continuous learning are essential. Familiarity with AI and emerging technologies, along with the ability to apply them to improve efficiency, problem-solving, and service delivery, will be valuable to success in this role. We seek individuals who embrace innovation and are committed to growing their technical capabilities.

The Job Description is provided for further details on this position.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Some of the competencies critical for this position are:

• Systems Thinking: You will consider how work completed can impact a variety of other groups/projects inside and outside the Alberta Public Service.
• Creative Problem Solving: You will assess options and implications in new ways to achieve outcomes and solutions.
• Agility: You will need to provide results in a complex, diverse and changing environment.
• Drive for Results: You will work with your team to set goals and priorities and to deliver outcomes that are consistent with the direction of the department.
• Develop Networks: You will proactively build networks, connect and build trust in relationships with different stakeholders.
• Build Collaborative Environments: You will liaise between business units, client ministries and contracted services ensuring business goals and client requirements are fulfilled.

Qualifications

Requirements:

• University graduation in Computer Science, Information Technology or a related field.
• Minimum of two (2) years of related experience in:
  • Data center facility management.
  • Monitoring data centre infrastructure.
• A valid driver’s license to be able to visit multiple locations across Alberta for site inspections and maintenance activities.
• Must be able to lift 50lbs.
• Knowledge of network infrastructure including types of fiber, switches, access points, and routers.
• Ability to successfully obtain and maintain the required security clearance.
• A related two-year diploma in computer technology or a related discipline from a recognized post-secondary institution and four (4) years related experience; or
• A related one-year certificate from a recognized post-secondary institution and five (5) years related experience.

Assets:

• Strong foundational knowledge of computer science principles and methodologies, encompassing areas such as software development, IT infrastructure, programming, networking, mainframe technologies, and systems management.
• Proficient in both computer software and hardware, with expertise in troubleshooting and support.
• Adaptability to work across various platforms and Operating Systems.
• Formal training or certification in COBIT and ITIL frameworks.
• Solid understanding of the Government of Alberta’s IT policies and legislation, with the ability to apply them effectively to relevant assignments.
• Proven experience with project management methodologies and related processes.
• Practical and theoretical knowledge of electrical systems and principles (Enterprise UPS and Generator).
• Demonstrated ability to build and maintain long-term stakeholder relationships, supported by strong interpersonal and networking skills.
• Data center facility management and monitoring data centre infrastructure (surveillance, power and environmental).
• Experience in management of Automated Tape Library systems.
• Building Management System (BMS) experience.
• Fire Suppression system and safety training.
• Experience with Ethernet and Fiber Cable Management.
• Ability to work independently and collaboratively within a team environment, follow direction, and meet tight deadlines.
• Excellent communication skills, with the ability to clearly explain technical concepts, engage with stakeholders, and provide expert IT guidance.

Term of Employment:Permanent, Full-time position

Hours of Work:7.25 hours daily / 36.25 weekly – Monday to Friday

Location: Edmonton

• This position participates in rotational on-call activities and requires 7/24 availability.
• Occasional weekend and after-hours work is required.
• Occasional travel to remote facilities across Alberta is required.

Final candidates will be required to undergo a criminal records check (CRC).

Applicants being considered for this position may be required to complete a Level 2 Enhanced Security screening (including an enhanced criminal record check along with a credit check) as part of the pre-employment checks for this position.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Positive workplace culture and work-life balance.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Michelle Elliotat [e-mail] .