Facilitator

Spectrum; Canada; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading telecommunications firm is seeking a Facilitator to lead engaging learning experiences in various environments. The role requires the ability to manage class dynamics, provide constructive feedback, and track participant progress. Candidates must hold an associate’s degree and have at least 1 year of training experience. Strong communication and organizational skills are essential for success in this position.

Qualifications

• 1+ year(s) of training delivery experience in formal or informal settings.
• 3+ years of experience in the related functional area or business unit.

Responsibilities

• Facilitate learning sessions to enhance participant skills.
• Manage class environments and documentation.
• Provide feedback to learners to support improvement.

Skills

English proficiency

Critical thinking

Organizational skills

Effective communication

Public engagement

Microsoft Office proficiency

Familiarity with learning approaches

Presentation skills

Education

Associate's degree or equivalent experience

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ever wondered how your ability to connect with others could shape their professional journey? Join Spectrum as a Facilitator where you’ll guide engaging learning experiences in classroom, team and online environments. If you have a talent for sparking growth and managing group dynamics, your expertise will directly support participant development and elevate Spectrum’s commitment to excellence.

Your work will empower learners and contribute to Spectrum’s ongoing success.

How You’ll Make an Impact

• Facilitate learning sessions to enhance participant skill sets in classroom, team meetings and online debriefs.
• Manage class environments by tracking attendance, addressing behavior issues and documenting performance strengths and areas for growth.
• Complete administrative tasks including class and lab preparation, schedule management and maintenance of participant records such as test scores and evaluations.
• Execute all Learning Management System requirements before and after training including evaluations.
• Follow structured facilitator guides to lead activities, discussions and debriefs that drive engagement and knowledge retention.
• Provide constructive feedback to learners to support knowledge transfer and behavioral improvement.
• Pursue ongoing development in facilitation, learner engagement and classroom management.
• Observe training end‑users to understand how instruction impacts business outcomes.
• Coach learners on role‑specific skills, processes or systems as needed.
• Support additional training initiatives or duties as assigned.

What You’ll Bring to Spectrum

Required Qualifications

Education

• Associate’s degree or equivalent combination of training and work experience.

Experience

• 1+ year(s) of training delivery experience in formal or informal settings.
• 3+ years of experience in the related functional area or business unit.

Skills

• Ability to read, write, speak and understand English.
• Strong critical thinking and analytical skills.
• Effective prioritization and organizational abilities.
• Clear and direct oral and written communication.
• Ability to interact professionally across all levels of management and staff.
• Capacity to engage with the public in a professional manner.
• Proficiency in Microsoft Office applications including Word, Excel, PowerPoint and Outlook.
• Familiarity with various learning approaches.
• Confident presenting and training groups online and in person.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.