Eye Care Front Desk & Pre-Testing Specialist

FYidoctors; Calgary; On-site; CAD 40,000 - 60,000; Full time

Job summary

A top eyecare provider in Canada is seeking a Patient Services Specialist in Calgary. This full-time role requires exceptional customer service skills, managing patient interactions, and pre-testing duties. Candidates should have customer-facing experience and comfort with technology. Join a dynamic team dedicated to enhancing the lives of patients while benefiting from competitive wages and a comprehensive benefits package.

Benefits

Competitive wages and quarterly bonuses

Comprehensive benefits package with optical coverage

Ongoing training and development opportunities

Qualifications

• Experience in a retail environment is preferred.
• Comfortable using technology and working with computers.
• Excellent communication and customer service skills.

Responsibilities

• Greet patients warmly as they enter the clinic.
• Manage appointment bookings and handle billing.
• Administer pre-testing services.

Skills

Customer-facing experience

Confidence in fast-paced environment

Proficiency in MS Office Suite

Approachable manner

Multi-tasking ability

Job description

A top eyecare provider in Canada is seeking a Patient Services Specialist in Calgary. This full-time role requires exceptional customer service skills, managing patient interactions, and pre-testing duties. Candidates should have customer-facing experience and comfort with technology. Join a dynamic team dedicated to enhancing the lives of patients while benefiting from competitive wages and a comprehensive benefits package.