Extended Learning Analyst, Registrarial Services

University of Saskatchewan; Saskatoon; Hybrid; CAD 53,000 - 83,000; Full time

Benefits offered by this job

Hybrid work eligibility

Job summary

University of Saskatchewan is seeking an Extended Learning Analyst to manage non-credit program registration, records, and financials, coordinating with campus units and service providers to ensure accurate delivery of classes, micro-credentials, conferences, and events.

The role supports reconciliation, policy compliance, and development of operating procedures while fostering a learner-centered service culture and continuous improvement.

Qualifications

• Bachelor’s degree required; Master’s degree is an asset.
• Minimum three years in a fast-paced, client-centered environment with senior admin support.
• Experience with post-secondary settings; Destiny One and TeamDynamix preferred.
• Knowledge of event management, continuing education, and data integrity practices.
• Familiar with Banner, Canvas, BCDiploma, MyCreds; able to navigate university systems.
• Ability to support users navigating systems and processes.
• Strong communication and interpersonal skills; detail-oriented.
• Good organizational, planning, and project management abilities.

Responsibilities

• Analyze processes and develop SOPs for operational planning and service delivery.
• Suggest procedural changes to improve efficiency and service quality.
• Support collection, analysis, and reporting of operational, registration, and financial data.
• Develop and maintain expertise in the registration system and provide guidance.
• Build collaborative relationships with academic units and service providers.
• Provide guidance on registration, records, financial, and admin processes.
• Coordinate continuing education classes, micro-credentials, conferences, and events.
• Coordinate registration activities for events and continuing education with campus units.
• Coordinate financial reconciliation and improve financial processes.
• Monitor data accuracy, confidentiality, and compliance with policies.
• Support event planning and administration with service units.
• Create and update training materials and procedural resources.
• Compile documentation to support extended learning operations.
• Manage digital badges and credential distribution for micro-credentials.
• Facilitate scheduling, registration, and learner administration activities.
• Triages and responds to support requests; provide learner-centered service.
• Allocate institutional resources through registration, scheduling, and events.
• Maintain high-quality learner experience in registration services and credential issuance.
• Assist with departmental administrative and operational activities.

Skills

Communication

Interpersonal skills

Project management

Data analysis

Customer service

System navigation support

Education

Bachelor's degree

Master's degree asset

Tools

Destiny One

TeamDynamix

Banner

Canvas

BCDiploma

MyCreds

SharePoint

Job description

Summary

The extended learning analyst supports registration, records, and operational activities for non-credit programming, including continuing education, micro-credentials, conferences, and events. This role involves overseeing and maintaining registration and financial records within the extended learning system while assisting with the setup and delivery of classes and events. Work includes coordinating event and program registration processes, supporting financial reconciliation activities, and contributing to the effective delivery of learner services. The analyst collaborates with academic and administrative units to support extended learning initiatives and provides guidance on processes and systems. Additionally, they contribute to reporting, process improvements, and the development of operating procedures.

Duties and Responsibilities

• Analyzes processes and develops standard operating procedures to support operational planning and service delivery.
• Recommends and implements procedural changes to improve operational efficiency, enhance service quality, and resolve complex administrative matters.
• Supports the collection, analysis, and reporting of operational, registration, financial, and service-related data to identify trends, inform decision-making, and support continuous improvement initiatives.
• Develops and maintains expertise in the registration system and provides guidance on administrative processes, system functionality, and leading practices.
• Builds and maintains collaborative relationships with academic and administrative units, service providers, and stakeholders to support extended learning priorities and learner success.
• Provides guidance and information to faculty, staff, and learners regarding registration, records, financial, and administrative processes and systems.
• Coordinates development and delivery of continuing education classes, micro-credentials, conferences, and events within the registration system.
• Coordinates registration activities for events and continuing education programming in collaboration with campus units and service providers.
• Coordinates financial reconciliation activities and supports the configuration, maintenance, and continuous improvement of financial processes.
• Monitors registration, financial, and learner records to ensure data accuracy, integrity, confidentiality, and compliance with institutional policies and procedures.
• Supports event planning and administration requirements, including collaboration with service units, to facilitate successful program and event delivery.
• Creates, maintains, and updates articles, training materials, user documentation, and procedural resources for internal and external audiences.
• Compiles and maintains documentation, approvals, records, and administrative resources to support extended learning operations.
• Coordinates the creation, verification, and distribution of digital badges and credentials for micro-credentials and continuing education programming.
• Facilitates scheduling, registration, and learner administration activities for classes, events, and other non-credit programming.
• Triages and responds to support requests from internal and external users, providing learner-centered service.
• Supports the allocation of institutional resources through effective administration of registration, scheduling, and event management processes.
• Maintains a high-quality learner experience through accurate and timely administration of registration services, learner support activities, and credential issuance.
• Assists with administrative and operational activities for extended learning and department initiatives.
• Communicates and acts in a respectful and professional manner, collaborates effectively, abides by policy, and contributes to a positive and productive work and learning environment.

Qualifications

• A bachelor’s degree in a related field; a master’s degree is an asset.
• Minimum of three years of experience in a fast-paced, client-centered environment, including experience supporting senior administrators.
• Experience working with faculty and staff in a post-secondary or large environment is an asset; experience with Destiny One and TeamDynamix is preferred.
• Knowledge of event management, continuing education programming, technical and process writing, and data integrity practices.
• Familiarity with university systems, such as Banner, Canvas, BCDiploma, and MyCreds is an asset.
• Ability to support users in navigating systems and administrative processes.
• Strong communication and interpersonal skills.
• Ability to adapt to changing priorities while maintaining multiple tasks, tight timelines, and competing demands.
• Effective organizational, planning, and project management abilities.
• Ability to handle confidential and sensitive information with discretion.
• High attention to detail with data accuracy and process improvement focus.
• Ability to work effectively both independently and collaboratively in a team.
• Proficient computer skills, including Microsoft Office applications and SharePoint.

Department: Registrarial Services

Status: Term 1 year with the possibility of extension or becoming permanent

Employment Group: ASPA

Full Time Equivalent (FTE): 1.0

Salary: The salary range, based on 1.0 FTE, is $53,091.00 - 82,954.00 per annum. The starting salary will be commensurate with education and experience.

Salary Family (if applicable): Specialist Professional

Salary Phase/Band: Phase 1

Posted Date: 8/20/2026

Closing Date: 8/26/2026 at 6:00 pm CST

Number of Openings: 1

Work Location: May be eligible for hybrid work under the terms of USask's Alternative Workspace Guidelines

The University of Saskatchewan aspires to be what the world needs and embraces equity, diversity and inclusion as foundational to excellence and innovation. We actively seek to create a welcoming environment where all individuals feel empowered to thrive, contribute, and grow. Applications from equity-deserving groups are encouraged as part of our ongoing efforts to reflect the diversity of the communities we serve: EDI Framework for Action. We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by the deybwewin | taapwaywin | tapwewin: Indigenous Truth policy and the Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation.

The University of Saskatchewan provides an accessible and inclusive workplace. Should you require support through any stage of the recruitment process, please contact us for assistance.