Extended Learning Analyst, Registrarial Services

University of Saskatchewan; Saskatoon; On-site; CAD 53,000 - 83,000; Full time

Job summary

A leading educational institution in Canada is seeking an Extended Learning Analyst to provide administrative support for registration and non-credit activities. The role involves collaborating with diverse stakeholders, maintaining accurate records, and enhancing the learner experience. The ideal candidate has experience in event management and is proficient in relevant Microsoft tools. This full-time position offers a salary range of $53,091.00 - $82,954.00 based on qualifications.

Benefits

Equity, diversity, and inclusion initiatives

Support for Indigenous employees

Qualifications

• Three years of experience in a fast-paced environment.
• Demonstrated experience supporting senior administrators.
• Knowledge and understanding of events management.

Responsibilities

• Support university operations by responding to event registration requests.
• Maintain accurate registration and financial records.
• Assist with financial reconciliation processes.

Skills

Excellent communication skills

Attention to detail

Client-centered service

Ability to manage multiple tasks

Proficient in Microsoft Office Suite

Education

Undergraduate degree in social sciences or humanities

Master's degree

Tools

Destiny One

Microsoft Outlook

Microsoft Teams

Microsoft SharePoint

Microsoft Word

Job description

Overview

Extended Learning Analyst, Registrarial Services

Please note that a strong internal candidate has been identified.

Primary Purpose: Extended Learning (EL) is a new unit in Registrarial Services supporting registration and student records for non-credit activities such as continuing education, micro-credentials, youth programming, conferences, and events. This position will deliver detail-oriented and responsive administrative support for users of Extended Learning’s registration system (Destiny One), perform daily operations related to registration, finance, and learner supports for extended learning programming, assist with financial reconciliation processes, and ensure key objectives and priorities for the unit and its academic partners are advanced. This position reports to the Director and Associate Registrar (Academic) and is expected to work effectively in a distributed team environment with diverse stakeholders.

Nature of Work: Reporting to the Director and Associate Registrar (Academic), this position includes a wide variety of administrative tasks in a fast-paced, high-volume office. Duties include building continuing education classes, micro-credentials, conferences, and events, and assisting other university units in building their classes/events in Destiny One. Maintaining accurate registration records, including financial records, is essential; the incumbent will use Destiny One to assist in the maintenance of a large volume of academic and non-academic data, as well as facilitating the scheduling of events and classes. The incumbent will work with the Sr Coordinator regarding unit policies and procedures and their interpretation. They will also assist the Sr Coordinator in identifying future needs of the unit, modifying procedures, and initiating appropriate actions to resolve complex matters, compiling data and preparing reports regarding event demand and usage, and other duties as assigned.

Knowledge and Skills: The incumbent is expected to act as a knowledge source to faculty and staff concerning administrative processes related to Extended Learning. Understanding guidelines, policies and the systems that support Extended Learning is key to success. The impact of error is high, as it can affect the effective and timely implementation and success of Extended Learning programming. This position works under pressure to meet deadlines and performs multiple tasks in a changing environment. The standard for the quality of work and timely completion of tasks is high. Excellent communication and interpersonal skills are essential, and superb learner-first and client-centered service are key traits required for this role.

Accountabilities:

• Support the efficiency of university operations by responding promptly and thoroughly to requests for information on event registration and continuing education
• Develop solid collaborative relationships with units across campus
• Collaborate with internal service providers and units to oversee registration for university events and continuing education
• Support the efficient allocation of university resources by supporting events according to need procedures and on the basis of evidence
• Support the academic mission of the University by managing non-academic events
• Collaborate with Risk Management to minimize potential risk in relation to specific requests for an event
• Support campus sustainability commitments to provide stewardship of the natural environment in a socially and economically responsible manner by advocating sustainability best practices in decision-making and in daily actions
• Develop expertise in Destiny One to facilitate the support model
• Develop and maintain standard operating procedures for administrative accountabilities of this role, as these will apply to short- and medium-term strategic planning for the unit
• Coordinate creation and distribution of digital badges for completed micro-credentials and continuing education opportunities
• Develop expertise in financial reconciliation processes, to assist the Sr Coordinator in configuring and maintaining financial processes
• Maintain a high-quality learner experience within the Destiny One registration system through accurate and timely digital badge distribution to learners through BCDiploma
• Ensure work is completed within established deadlines and guidelines by creating or revising required resources, acquiring all necessary approvals, effectively setting work priorities, and collaborating with others as needed
• Undertake other activities, as may be delegated, in support of the Extended Learning team’s goals and priorities
• Provide excellent customer service by providing timely and accurate responses to support requests
• Assist with administrative duties for other units within Registrarial Services as assigned

Education: An undergraduate degree with knowledge of data collection and analyses practices in the social sciences or humanities is preferred. A Masters degree will be an asset. A combination of education and experience may be considered.

Experience: Three years’ experience working in a fast-paced environment while applying a client-centered approach is required. Demonstrated experience supporting senior administrators, including strict time management. Knowledge and advanced understanding of events management, continuing education, and maintaining data integrity are essential. Experience working closely with faculty and staff is an asset in a post-secondary or other large organization. Proficiency in Microsoft Outlook, Teams, SharePoint, Word, Excel, and PowerPoint is essential. Direct experience with Destiny One and TeamDynamix is strongly preferred. Understanding other university learning technologies and systems (e.g. Banner, Canvas, BCDiploma) is beneficial.

Skills:

• Demonstrated ability to support academic partners including faculty and staff to navigate process and systems
• Ability to structure, organize and build initiatives, and effectively plan and manage multiple projects with attention to detail
• Exceptional communication skills, both written and oral, to communicate effectively to a variety of audiences
• Demonstrated accuracy and attention to detail with the ability to recognize and implement change in procedures which would result in improving efficiency
• Professional integrity with the ability to maintain confidentiality and handle sensitive matters diplomatically and discreetly
• Demonstrated capacity to manage multiple tasks, tight timelines and competing demands with attention to detail and problem-solving skills
• Ability to work independently as well as collaboratively
• Flexibility to adapt to changing priorities and contexts while staying a positive and productive team member
• Ability to build and maintain collaborative relationships, exercising professionalism, anti-racism, diplomacy, judgment, and tact, and to maintain confidentiality
• Model a high standard of performance and outcomes, and challenge self and others to achieve results and innovate for continual improvement
• Proficient with university learning technologies systems and tools (e.g. Destiny One, TeamDynamix, Survey Monkey, BCDiploma) and demonstrated skills using computers and Microsoft Office Suite. Must have the capability to learn university learning technology and learning supportive systems

Department: Registrarial Services

Supervisor Job Title: Director

Status: Term 12 with the possibility of extension or becoming permanent

Employment Group: ASPA

Shift: M-F 8:30am - 4:30pm

Full Time Equivalent (FTE): 1.0

Salary: The salary range, based on 1.0 FTE, is $53,091.00 - 82,954.00 per annum. The starting salary will be commensurate with education and experience.

Salary Family (if applicable): Specialist Professional

Salary Phase/Band: Phase 1

Posted Date: 10/31/2025

Closing Date: 11/6/2025 at 6:00 pm CST

Number of Openings: 1

Work Location: On Campus

The University of Saskatchewan aspires to be what the world needs and embraces equity, diversity and inclusion as foundational to excellence and innovation. We actively seek to create a welcoming environment where all individuals feel empowered to thrive, contribute, and grow. Applications from equity-deserving groups are encouraged as part of our ongoing efforts to reflect the diversity of the communities we serve: EDI Framework for Action. We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by the deybwewin | taapwaywin | tapwewin: Indigenous Truth policy and the Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation. The University of Saskatchewan provides an accessible and inclusive workplace. Should you require support through any stage of the recruitment process, please contact Human Resources for assistance.