Expert, HR Compliance - 12-months contract

CN360; Montreal; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading North American railroad is seeking an Expert in Human Resources Compliance to ensure HR standards and policies are upheld. The role involves advising on workplace conflicts, conducting investigations, and ensuring compliance with Canadian regulations. Candidates should have extensive HR experience, particularly with human rights and employment standards, and be proficient in both English and French. This is a full-time position based in Montreal, requiring strong interpersonal skills to effectively engage with various stakeholders.

Benefits

Paid training

Opportunities for long-term career growth

Close-knit team environment

Qualifications

• 5-10 years of HR experience with regulatory statutes.
• 2-3 years of investigation experience.
• Strong stakeholder relationship skills.

Responsibilities

• Ensure compliance with HR standards and Canadian regulations.
• Advise on conflict resolution and lead investigations.
• Prepare reports for HR and regulatory needs.

Skills

Collaboration

Effective communication

Problem-solving

Education

Bachelor’s Degree in Human Resources or related field

Tools

Microsoft Office (Word, Excel)

SAP

ServiceNow

Job description

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Expert, Human Resources Compliance is responsible for ensuring Human Resources (HR) standards and policies are upheld in compliance with CN and within the Canadian regulatory framework. The role supports the fulfillment of the Company’s obligations with respect to human rights, equity, privacy and employment standards, as well as associated reporting processes and provides advice and direction on the handling of various types of Canadian based complaints and disputes.

The incumbent will advise HR and LR colleagues on reasonable efforts to resolve workplace conflicts, and will sometimes lead those efforts directly. The incumbent will assign investigation or conciliation mandates to neutral third parties, when appropriate, and ensure the mandate is carried out in accordance with the appropriate legislation or regulations. The incumbent will be called up to lead complaint investigations by impartially and objectively conducting interviews, gathering, and analyzing evidence, assessing credibility and documenting and articulating findings and recommendations. The incumbent may also mediate disputes between employees.

Main Responsibilities

Reporting, Advise and Support

• Partners with HR, LR, Law and external service providers to facilitate early and timely resolution of disputes and ensures compliance with all relevant legislation, policies, and collective agreements.
• Provide advice, support, and training to the HR and LR field teams as well as functional management teams in connection with the resolution of conflicts in the workplace.
• Oversee the preparation and distribution of reports on workplace conflicts and complaints to ensure they meet Compliance and Labour Relations (LR) business needs.

Conflict and Complaint Resolution

• Investigate employee allegation of wrongdoing and issues final report. Communicate directly with complainants and respondents on the status of the investigation.
• Act as a mediator to resolve workplace disputes and prepares mediation agreements for signature by the parties.

Working Conditions

The role has standard working conditions in an office environment with a regular work-week from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress. The incumbent must be available to work evenings and weekends when necessary. The role requires minimal travel.

Requirements

Experience

• Between 5 to 10 years of experience in HR working with employment standards, human rights, collective agreements, or other relevant regulatory statutes. Preference will be provided to someone with experience working for federally regulated employers.
• Between 2 to 3 years of experience conducting investigations.
• Minimum 5 years of experience in an office setting.
• Experience in interpreting and applying collective agreements and relevant federal employment legislation.
• Experience in building strong and positive relationships with stakeholders.
• Experience in grievance arbitration*.
• Experience in litigation.
• Experience in compliance management.

*Any experience for these above would be considered as an asset

Education/Certification/Designation

• Bachelor’s Degree in Human Resources, Labour Relations, Industrial Relations, or a related field.
• Certificate in Alternative Dispute Resolution*.

*Any designation for these above would be considered as an asset

Competencies

• Collaborates with others and shares information.
• Communicates with impact.
• Demonstrates agility and drives change.
• Demonstrates active listening.
• Solve problems to create value.

Technical Skills/Knowledge

• Knowledge of the Canada Labour Code, Workplace Harassment and Violence Prevention Regulations and rail transportation legislation.
• Knowledge of HR and LR principles, practices, procedures, strategies, and trends.
• Proficient in Microsoft Office (Word, Excel).
• Knowledge of SharePoint, ServiceNow, Systems, Applications and Products (SAP), Performance Assessment Process (PAP), and Grievance Tracking System (GTS).
• Knowledge of CN’s network.
• Fully bilingual in English and French, with strong written and verbal proficiency in both languages is mandatory.

*Any knowledge for any of the above would be considered as an asset

About CN

CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through a 20,000-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.

At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at [e-mail].

As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

Please monitor your email on a regular basis as communication to applicants is done via email.